Tuesday Recap 12/6/16

Written By: Leary

LY Lunch Sales:  2129
Projected Sales :  2394 (-528)
TY Lunch Sales:  1866
+/- :  +263,  +-12%
Lunch Covers:  109
Avg PPA:  17.12

LY Dinner Sales:  3953
Projected Sales :  4833 (-68)
TY Dinner Sales:  4765
+/- :  +812, +21%
Dinner Covers:  178
Avg PPA:  26.77

Previous Days Labor:  23%
Previous Days Comps:  6%
Controllable Comps:  5.13%

Weather: Chilly no rain

Special events?:

Who worked:
Lunch: Lindsey, Kelly, Alex, Johnny Cl, Liam SA, Melisa H, Taylor FR
Dinner: Lindsey, Ruthy, Sayo, Mandy, Clair Cl, Gabe SA, Maegan & Chelsea H

Flow of Business, Cuts and Ticket Times:
Lunch was pretty decent. Had a steady flow of tables most of the shift, and a nice later pop. Had a few tables wait here or there. Party room was never sat, but still decent business. Ticket times were good. Had one issue with Kelly misunderstanding a table about wanting 2 Ebi Fry Teishoku, and she thought they wanted 1. The people were a little strange, and it was hard for me to understand what they were wanting so I can understand how the mistake was made. Everyone was pretty much finished with their food when the remake came out so I comped the second Ebi Fry.

Dinner had a good earlier pop, and we filled up pretty quickly. Hit a small wait by 6, and had a steady wait of a few tables until about 8. Emptied out a bit so I cut Lindsey, and Maegan. Had a small later pop around 840. We filled up again with a couple tables on the wait, but was off the wait by 9. 2 on at 915. Ticket times were good. Had 1 table send back a Edamame because they said it was off, but said the second one was perfect.

Specials:

3 Staff members that stood out (why/how): Day of write-ups

-Kelly was 30 minutes late today. When she came into the lobby she was finishing a phone call, and took her time getting situated to help out the other openers who were working hard picking up her slack. She eventually came into the office to apologize in an odd way. I told her we would discuss it at the end of the shift. She was pretty slow moving during her shift and spent more time making jokes than helping out. I was just watching to see how big a hole she would dig. At the end of the shift she asked Melisa to not seat her anymore (she wasn't cut and we had 4 open tables) and then starting throwing a fit in the server station when she was double sat. At that point I told she needed to turn attitude around immediately, and that I her to have a better attitude after being 30 minutes late. I wrote her up for the late and spoke with her at the end of the shift. If she gets another late before 12/30 she's fired. I also told after her behavior on the shift, and her general lack of attention the past couple weeks she was on probation. I let her know if I didn't see an immediate turn around in behavior and performance she will be back at the host stand. I will write out a more formal probation document for her to sign tomorrow.

-I gave Gabe his write up for the missed meeting and missed shift, and let him know 1 more infraction before Jan 12th, and he would be gone. If I had to guess he will probably be running late for a future shift, and then just won't show. I hope I'm wrong, but this is why he told me he missed the meeting. He just figured it would be better to not show than to be late. Interesting logic.

-I wrote up Lee for his late last week. 1 more before 12/26 and he's gone. He was apologetic, and said he just simply misread the schedule.

-I wrote up Andrew for eating on the line today. He knew he messed up right after he did it, but I felt it necessary and fair to hold him to the same standards I'm holding everyone else.

Any VIP's in?

Comps& Void Detail:
-Recovery Ebi Fry
-DNL edamame
-Emp Day off for Alex & Tori
-Holiday Promo Kome Bucks

R&M needs:
-Roto-rooter came out today to clear out the sushi bar prep sink. It was free because we were still within our 30 day warranty from the last visit. The repair guys looked in the back of the building to see if they could find why we're having a consistent issue with the drain clogging. They came back with 3 reasons. 1. The drainage pipe is 1 inch and it should be 2 inches.  2. The drainage pipe is at improper incline so gravity is working against it.  3.  There should be an outdoor air vent to help the overall flow. I asked them to send someone out to give us an estimate on what it would cost to fix all those issues.

-Called Lane to get an update on cleaning the soft serve machine. I guess there was some initial confusion, but they said someone should be contacting us. I'll follow up again tomorrow morning.    

86'd items/ need more:
Zoe