Friday PM Recap 12/2/16

Written By: Leary

LY Dinner Sales:  6811
Projected Sales :  7105 (-11)
TY Dinner Sales:  7094
+/- :  +283, +4%
Dinner Covers:  258
Avg PPA:  27.50

Weather:  Chilly And rainy

Special events?:

Who worked:
Johnny, Kelly, Ruthy, Grace, Dusten Cl, John SA, Taylor FR, Alina & Melisa H

Flow of Business, Cuts and Ticket Times:
Pretty decent night despite the crummy weather and lack of covered waiting area outside. It was a strange flow at first with lots of little waves. We did eventually get a big steady pop at 8. Hit about an hour wait at the peak. Stayed busy and on a wait until 1030 and then started thinning out the last 30 minutes. Only 2 tables came in the last 30 minutes.

Had a lady get a little impatient at the host stand at the beginning of the night. She was the first table on the wait, and had called before coming and we weren't on a wait at that time. Elizabeth had overheard her giving the host stand a bit of grief about it, and sent Renee over there to get her a drink asap. I made sure to go check on her table after receiving their food, and they said they were good. Later she sent back her Sake Toro because it had a tendon in it. I comped it recovery, and sent out a replacement piece with an apology. She was a little snarky, but I did my best to kill her with kindness.

Had a contest on the Ministry Chard. Grace pushed it until she eventual sold a bottle. Good persistence on her part.

Taylor and Beorn got into it a bit tonight. Taylor has a tendency to shoot his mouth off at times, and I think Beorn had enough and called him on it. It was kind of resolved after a bit, and I heard about it at the end of the night. I spoke with Beorn at the end of the evening and he apologized about losing his cool a bit, but Taylor blew out of here pretty quickly before I could speak with him. I'll be talking with him our next shift together about being a little more respectful and professional.

Specials:
Tsukiji Set- 4

3 Staff members that stood out (why/how):

Any VIP's in?
-Jason & Suzanne
-Ben the Broker

Comps& Void Detail:
-2 B Day Comps
-Recovery 3 Sake Toro pieces

R&M needs:

86'd items/ need more: