Sunday AM 12.11.16

Written By: Elizabeth

LY Lunch Sales: $2916
Projected Sales : $2976
TY Lunch Sales: $2912
+/- : 0% LY and -$64 PS
Lunch Covers: 160
Avg PPA: $18.20

Previous Days Labor:  20%

Previous Days Comps: 5%
Controllable Comps: 3.84%

Weather: Overcast and drizzly. Warming up though.

Who worked:
John, Renee, Krystin, Mandy CL. Tori Host, Liam FR, Brennan SA

Flow of Business, Cuts and Ticket Times:
Started slow, and the whole day was a bit sleepy. Went on a short wait around 12:45, but it didn't last long. The afternoon remained steady. Had a 25 minute Unagi Maki at one point, and also a takoyaki that was intended to hit the table before their entrees but Daniel missed the ticket so it came out after the fact. Both tables were understanding, which didn't result in a comp.


3 Staff members that stood out (why/how):
-John was off his game today and it was very noticeable. He missed A5 getting sat, somehow, then ran his own food to the wrong table. Then was making ice cream cones and knocked two of them over, resulting in trash. I talked with Dusten and Mandy about how they felt his attitude on the floor was. He was exhibiting some Diva behavior earlier in the week, but today sort of kicked him in the ass and reminded him that he still has some things to figure out.
-Renee was in a sour mood today. Mandy said it was palpable by her and really threw a kink in her mood as well.

Any VIP's in?
Old John
Rachel & Carlos
Dana (GM Chicon)& husband
Rob

Comps& Void Detail:
Bday desserts galore lately
FNF for Dana
I comp'd Robs lunch. He was in mourning for a friend of his who passed away this morning.

R&M needs:
I'm getting more of that spray that expands, just in case any more holes pop up. Currently there is a hole in the ladies room that Dusten and I plugged with a plastic bag and tape, that needs a more permanent fix

86'd items/ need more: