Sunday PM 12/4/16 recap

Written By: Dusten


LY Dinner Sales: 4662
Projected Sales : 5148
TY Dinner Sales: 3482
+/- : 25% under LY and under PS by $1666
Dinner Covers: 150
Avg PPA: 23.21


Weather: Wet and Chilly

Special events?:


Who worked: Ruthy Cindy, Grace, Kelly, Clair CL, Hiroe Fr, Taylor SA, John Cktl, Maegan and Melisa H

Flow of Business, Cuts and Ticket Times: Slow for business but an action packed night. We had 3 5-tops walk in right at opening, but things didn't pick up until later.  We went on a wait around 7:20 and off at about 8:30.

Specials: 1 salmon special, 1 aji sashimi, 5 hama-toro carpaccio

3 Staff members that stood out (why/how): Clair won the Carignan contest selling a bottle and a few glasses.
Grace won the sales contest selling a few hamachi-toro carpaccios as well as an Aji sashimi to a girl that was n tears when she greeted the table. Frowns were turned upside down during the course of their meal.
I'm not real confident in Melisa at the host stand. She doesn't seem to know how to keep things on even spacing with an opening pop. She seems unsure and unassertive. I really do feel that any advise or ideas I give her are in one ear and out the other. She is very nice though.

Any VIP's in? Did I mention tonight was action packed? Ruthy came to me to tell me she thought her B5 was getting drunk in our bathroom. I later heard from Taylor that the guy, by himself asked if we were a BYOB establishment. Taylor told him we are not. Just after that the guy grabs his bag and goes into the restroom for a while. That is when Ruthy came to me. I kept an eye on him as other staff came to tell me about him. He stood up, shuffled around the dining room between his table and the host stand and finally went outside. I went to talk to him, just to see how he was. Maybe he wasn't drunk but had some sort of disability etc. He was drunk, pretty wasted actually. I told him I'd be happy to bag up his remaining fries (all he ordered) but he needed to go. He was a bit argumentative, but I went and brought him his things. Apparently while I did this, he told Maegan that if I was gonna call the cops on him, he was gonna call the cops on me. So, he refused to leave and started to get physical with me in the office (!) and I forcibly ejected him from our lobby, from our patio and eventually out into the street in front of McGuires. The whole time John was with me and on the phone with APD. In the alleyway by street he snatched my glasses off of my face (game OVER) and I socked him a good couple of times before John pulled me away. APD made it out but their dispatcher sent them to In-And-Out- I guess this sort of thing happens over there more often? They came by here eventually and said if they found him, they'd bring him by for a criminal trespass warning as they would probably be taking him in for public intoxication. He is a white guy, in his 40's maybe. He is about my hieght and weight. Grey curly hair. Best I can do. The security cam is queued up to the altercation, but I didn't rewind to try to find his face more specifically.
I saw Karen sit at B6 right as I was bagging the drunk guys fries. She would not have been happy to be next to him.
Liam and his sister.

Comps& Void Detail: Emplyee day off for Liam,
Customer called about our corkage fee. I forgot it was $20 and not $15, so I discounted their ticket by $5 and apologized for the misinderstanding.
Bday Taiyaki.
$15 Kome bucks redeemed from gift card sale.
A couple of misrings, nothing made.

R&M needs:

86'd items/ need more: Hops and Grain, Tempranillo, California Uni,