Sunday, December 18, 2016

Saturday PM Recap 12/17/16

Written By: Leary

LY Dinner Sales:  7187
Projected Sales :  7395 (-815)
TY Dinner Sales:  6580
+/- :  -607, -8%
Dinner Covers:  238
Avg PPA: 27.65

Weather: Started off mild and muggy, but the cold front started to blow in around 8

Special events?: Weekend before Christmas

Who worked:
Renee, Krystin, Ruthy, Lindsey, Dusten Cl, Patrick Training Leigh, Hiroe FR, John SA, Chelsea cktl

Flow of Business, Cuts and Ticket Times:
It was decent business tonight. Never had a big pop, but business came in waves. Filled up by 615, and had a steady 25-30 minute wait for the next couple hours. Started thinning out a little bit by 9, and sat our last table on the wait around 915. The cold front was blowing in, and I guess people decided to go home. Also, the wind was pretty intense. Cut Chelsea, Krystin, & Renee at 920. Cut Ruthy at 945. Had 2 3-tops come in shortly after 10, and that was it. Ticket were mostly good. The kitchen got hit pretty hard at the beginning and we had some longer ticket times, but no customer issues or comps because of it.

-Had a couple at S1 here for their first time. They ordered the Ika Yaki, and then mentioned to Dusten that it was slightly burnt. We both tried it and agreed. The remake was good and they were happy.

Specials:
Whole Aji- 2
Tsukiji Set- 9

3 Staff members that stood out (why/how):
-I talked to Renee about being respectful in the dish area. She was pretty surprised. I told her about the complaints, but not by who. She told me it wasn't intentional, and I believe her, but I told her it's important to be extra aware and extra respectful when interacting with the dishwashers.
- I spoke with Steve tonight and gave him a bit of a do or die talk. I'll follow up with more details with Matt and Scott.

Any VIP's in?

Comps& Void Detail:
-Guest Changed Mind for a Veg Temp on A2. They didn't realized it was fried and said they couldn't eat it.
-Sever Misring spooky roll by Ruthy
-Server Misring 1 saba nigiri by Krystin
- 1 Bday Dessert
-Recovery Ika-Yaki
-FNF for Patrick's wife
-1 Holiday Promo Kome Bucks

R&M needs:
-Soft Serve Mix seems to be a lot better.

86'd items/ need more:
-Lychee Sake

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