Written By: Elizabeth
LY Dinner Sales: $5172
Projected Sales : $5656
TY Dinner Sales: $5099
+/- : -1% LY and -$557 PS
Dinner Covers: 211
Avg PPA: $24.17 ouch!
Weather: Chilly at night. 50s
Special events?: December 1st. Only 18 more shopping days until my birthday
Who worked:
Mandy, Lindsey, Grace, Kelly, Dusten CL. Maegan & Melisa Host, Tori CT, John FR/SA
Gabe was a no call no show for the first 2 hours of his shift. He finally text me saying that he thought it was Friday and hes been planning out the entire week thinking it was Friday at 5:30 he had to work. And that his phone was dead for the last few hours so he just saw the call from me and the text. And then he and Taylor swapped the wrong shifts...? He asked if I still wanted him to come in, at this point we were full swing, so I said no. He said he was really sorry he didn't know how he dropped the ball so bad. I'm going to write him up saying that should this happen again we can no longer guarantee his employment. I've about had it with him.
Flow of Business, Cuts and Ticket Times:
Slow start to a Thursday night. We didn't go on a wait until about 7:15. Then we stayed on a pretty significant wait and sat the last table around 9:30. Had a few more tables come in after that too, seating the last table at 9:55.
Nothing much to note. Staff seemed on point considering we didn't have an SA. Seems like the all staff meeting had some impact on them. Good to see. Tori and John were busting their ass helping to bus the dining room. Maegan did a great job of wiping and setting empty tables too! It was a great group effort.
Mandy sort of got the shit end of the stick tonight, with my friend's party in the back Bs. They weren't very experienced sushi goers so a lot of them just ordered a roll or two and called it a night. I comp'd a bunch of edamame and such for the table too, and they just ended up leaving 20%. So I gave mandy some Kome Bucks. I know she can't pay rent with it, but she can at least get a meal.
The clientele tonight was all a bit of that. From what I heard from most of the servers tonight, amateurs and bad tips all around. I just heard Dusten proclaim from the dining room that he got $6 on $60 from the very last table that came in at 9:55. It was that kind of night. But everyone kept a positive attitude so that is good I guess...?
Let's talk about the Kara Age again. I saw it go out earlier and it looked like the "bad" soggy kind. So I ordered it for dinner, and it was that soggy kind again. I mentioned it to Matt and he said that it wasn't pretty correctly, that there should be more corn starch on it. Can someone set this straight for me. Why are we so inconsistent with this?
Specials:
Aburi Hama Toro Special:
Puddings:
3 Staff members that stood out (why/how):
-John was a bad ass tonight, helping bus when he wasn't running food. He's the best case scenario to have on when one support staff fails to show up. I meant to give him a gift card before he left, but he slipped out while I was doing checkouts.
-Tori also was a bad ass helping bus and set tables tonight, even after she had restocked the fridge and was done at 9:45, she was resetting tables. I bought her her dinner...which was only 2 pieces of nigiri. But she was grateful for it. I was grateful for her!
Any VIP's in?
Stephany, my old Assistant from Italic
Justin, a family friend, for his birthday. my brother & sister in law were in the group, of course.
Comps& Void Detail:
Pretty hefty FNF for Stephany and Justin's table. Sorry.
Server misring for Kome Fries. Lindsey explained to me that she even repeated it back to the lady, saying Kome Fries with the wasabi aoili. The old woman thought she said "A Side of Rice". Which does sound remarkably like Kome Fries. It was to the old woman's credit. Lindsey tried her best.
I keep hanging my comp tickets in the rail, and someone keeps throwing them away....
R&M needs:
86'd items/ need more:
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.