Friday AM 12.16.16

Written By: Elizabeth

LY Lunch Sales: $2160
Projected Sales : $2331
TY Lunch Sales: Hold on to your butts...$2331!!!!!!!
+/- :
Lunch Covers: 129
Avg PPA: $18.07

Previous Days Labor: 23%

Previous Days Comps:  7%
Controllable Comps: 9.30% (due to large recovery comp from the undercooked chicken)

Weather: Overcast 50s

Special events?:
none

Who worked:
Johnny, Alex, Ruthy, Clair CL. John Host, Brennan SA, Taylor FR

Flow of Business, Cuts and Ticket Times:
Nice busy lunch. Had a 7 top reso at 11:30 that were pretty needy and a little bizarre. Lots of office parties today, which is probably what lead to the weird vibes throughout. Had a walk in 6 top of ladies, and a few 5 tops too. The business kept everyone on their toes. We went on a wait around noon, got off the wait around 1. Cut Ruthy at 1:15, went 2 on at 1:35. Clair's sushi bar took a little while to fill up but once it did, she was moving and busy, so I couldn't cut down anymore until later. The afternoon slowed to a close, but another solid lunch shift this week.

3 Staff members that stood out (why/how):
-Clair was feeling a little under the weather today and it showed. She struggled with her section from waters, to closing checks, to dropping soup spoons. Understandable considering she didn't feel well. She powered through.  But required a lot of help
-We're going to have to bring back the "soft greet vs. hard greet" in pre shift. Both Alex and Ruthy let their newly sat tables sit for over 2 minutes. Alex asked me for help because he was pinned to A6 getting their very complicated order, so I was able to get them waters and also put their order in, but everyone needs to be reminded that even a quick hello goes a long way.

Any VIP's in?
Leslie was in but was with the angry face lady so I didn't give her her gift.

Comps& Void Detail:
DNL for a midnight sun that the woman said didn't have salmon in every piece. We remade a new one for them
Tax exempt certificate from A8

R&M needs:
none
86'd items/ need more:
none