Thurs PM 12.8.16

Written By: Elizabth

LY Dinner Sales:$5734
Projected Sales : $5974
TY Dinner Sales: $4422
+/- : -23% LY and -$1552 PS ouchy ouch
Dinner Covers: 164
Avg PPA: $26.96

Weather: cold cold cooooooold. 40s.

Special events?: Well, it's the 8th...so...only 11 more shopping days until my birthday.

Who worked:
Lindsey, Cindy, Kelly, Krystin, Dusten CL. Tori Host/Cocktailed, Melisa Host, John FR, Patrick SA
Megan did not show up for her shift.

Flow of Business, Cuts and Ticket Times:
Pretty mellow night tonight, but positive attitudes all around. A nice vibe in the place. Goes to show what a positive minded staff can do for a shift.

The night started off slow, we went on a little bit of  wait around 6:45 mostly because of incomplete parties, which turned complete once we had finally filled up. We stayed steady and on a short wait until about 8pm. We sat the Reso and the remaining tables and were off the wait. It started to slow down so at 8:30 I cut Lindsey and Kelly. A few minutes later it continued to slow, so I cut down to 2 on. A few tables came in, keeping Dusten and Krystin busy, but by 9:30 it was slow enough that Dusten could take anything else. He had a guy at S9 run him around a little bit, getting items to go, etc. But overall the night slowed to a close.

3 Staff members that stood out (why/how):
-Maegan text Leary at 4:18 that she wasn't going to make it to her shift. This is a theme I have read about far too many times this week. I called her and text her at 4:50 (when I realized we didn't have a host, so that's a fault on my part too). She text me telling me she told Leary she couldn't make it. Leary didn't have his phone on him for a little while and so when he got back to me at 5:05, saying that she just text him at 4:18 stating she couldn't make it in. When I asked her why she said her cramps were really bad. While I can understand this, she failed to follow protocol. I have a write up for her.
- Lots of great teamwork. I really love having Patrick on the floor as an SA- his positive attitude, and willingness to help is great, but overall he gets the flow of service and hustles where he needs to.
-Saw great teamwork from Krystin & Cindy tonight too, helping to bus tables in their downtime.
-Lindsey trained Liam on his first PM shift and he did great, as expected. Lindsey also did a great job training him. In the beginning of the shift, while it was slow, she got a menu out and was quizzing him on the rolls and ingredients, since he said that that was a problem area for him. They also tasted a few sakes at the end of their shift, since during the shift he told her he still wasn't very comfortable with selling those yet.

Any VIP's in?
-a friend of Take's was at A6 with 4 other people
-Beorn was in with a lady friend...

Comps& Void Detail:
Bought Cindy her meal tonight for being all around awesome
Bought Beorn and his date a few things.
Birthday desserts

R&M needs:
a woman went to use the ladies room and came out letting Patrick know there was a rodent in the restroom. I went to look and there is a hole near the corner of the door (that has been there since I started) that had something poking out. I touched it with my foot (knowing what it could possibly be) and sure enough  it scurried inside the rest of the wall. Dusten and I put some rat poison in the hole, and sealed it with just some packing tape. We did the same where the toilet pipe goes into the wall. A temporary fix for now. I will put rat traps out before I leave tonight, and the Rodent guy will be out tomorrow. For now, we really need to keep the kitchen clean and all food sealed up. I bought her table 2 pieces of aburi hamachi and all I said was "thanks for sticking around", essentially. I thought, short, sweet and to the point was the best in this situation.

86'd items/ need more: