Tuesday PM 2/23/16

Written By: Samara


LY Dinner Sales: $3868
Projected Sales : $4140
TY Dinner Sales: $4760
+/- : +23% over LY & +$620 over PS
Dinner Covers: 173
Avg PPA: $27.51


Weather: High 40's and chilly

Special events?:


Who worked: Lindsey, Kelly, Kate, Mandy, Clair (CL), Hiroe (FR), Miriam & Lizet who is training Lou to host

Flow of Business, Cuts and Ticket Times: So I realized at 6:00 that I didn't schedule a Food Runner for tonight. Thankfully Hiroe thought she was scheduled for FR instead of SA and thankfully we had three hosts because Lou is training. Miriam, Lizet, myself, and the servers all chipped in busing tables. It all worked out for the best, really.

Strange crowd overall. Lots of rude customers and odd interactions. Both resos (a 6 and an 8) ended up being larger groups even after Lizet had doubly confirmed on the phone and in person. When the 8 top magically became a 12, I stepped in to let them know that we could not accommodate any more additions. They said they had one person on the way. I assured them we would seat them at the sushi bar. Well, it ended up being 3 more people and they were rather annoyed (not with our staff but with their friends of course) that they couldn't be seated in the same room and ended up leaving, even though we offered them a table. Also had a 2 top at A4 say they were going to be a 3 top after putting in their full order. Going forward, I'm going to be more adamant when taking reservations: even if it's a 6 top booking the PR, letting them know that 12 is the maximum.

Those regulars that are affiliated with Daniel & Matt's family...the man and woman who come in from time to time, stiffed Lindsey on a tip. They tipped her $2 on $50. Not sure how to handle their general situation but I thought it was worthy of sharing.

No long ticket time or customer issue other than above mentioned. Cut Lindsey at 9, Kelly, Lizet, and Lou at 9:15, and Kate at 9:40.

Specials:
Snow Crab 7
Tsubugai 3
Tuna Poke 8
Kaki Fry 3
Iidako 0

3 Staff members that stood out (why/how): Miriam and Lizet both went above and beyond their duties. Really happy to have both of them on staff.



Any VIP's in? Nathan, Scott & Carolyn

Comps& Void Detail:
-Yelp Softserve
-Birthday Dessert
-Reopened a check for Kelly
-Void 2 Asahi Draft. Misring.
-5 Promo Kome Bucks (holiday and regular)
-Void Ice Green Tea. Misring.
-Training meal for Lizet & Lou


R&M needs: Kayo and Dusten, can you please make sure you are not only entering check outs and P&L, but also remembering to save! The computer went down the moment I got here and it wiped clean the last couple of days of spreadsheet stuff. I did my best to renter as much as possible but I was also left with a large stack of invoices to enter. Trying to catch up! Thanks!

Bank is really low again. I can call in an order with the bank if someone wants to swing by and pick it up during my double tomorrow.

86'd items/ need more: Chicken Kara Age