Written By: Dusten
LY Lunch Sales: 1419
Projected Sales :1633
TY Lunch Sales: 2202
+/- : 55% over LY and $569 over PS
Lunch Covers: 119
Avg PPA: 18.5
LY Dinner Sales: 3709
Projected Sales : 4648
TY Dinner Sales: 4366
+/- : 18% up from Ly and 282 under PS
Dinner Covers: 159
Avg PPA: 27.46
Previous Days Labor: 18.72
Previous Days Comps: 6.11
Controllable Comps: 1.24
Weather: muggy to sunny afternoon. cool cloudy night
Special events?: National Margarita Day
Who worked: Lunch: Amanda, Grace, Kate, Johnny CL, Hiroe FR, John SA, Junko H.
Flow of Business, Cuts and Ticket Times: Lunch was steady. picked up around noon as usual. Went on a short wait. Had a couple of small pops, so I didn't cut too early. Mandy was first to go at 1:15 and then Grace at 1:35pm. Johnny says the kitchen lost a kayaku ticket, but we got it out to the table pretty quickly. Smooth sailing otherwise.
Dinner was steady. We were on a slight wait for most of the night, off wait about 9:15pm. No ticket time issues I am aware of.
I put Clair as 2nd cut considering her temporary work limitations. Apparently that wasn't too necessary. Cut Mandy at 8pm. Still on a wait but other servers really made a case to go 4 on much earlier. Cut Clair at 8:45pm. Had other servers take more tables while Ruthy Closed out the party room. They had separate checks and I didn't want to giver her any further distractions. Ruthy was cut at 9:15. Camacho had another party of 8 walk in so I left 2 on until close.
Specials: 2x chocolates, 2x iidako, 3x kaki fry, 7x snow crab, 2x tsubugai, 7x poke
3 Staff members that stood out (why/how): Grace does seem to get flustered on the floor when things pick up, but she did fine today. I failed to mention that she won the Bingo contest I ran last night. She won a gift card to Odd Duck.
-Johnny has a similar issue when things pick up. I know I make faces when I get busy. Maybe we all just have terrible poker-faces.
-I got Eric into the POS. Someone may want to double check. Also I got him into hotschedules as far as I knew how.
-Ran an bingo contest again tonight. Clair took a Contigo gift card home for her efforts.
-Had a girl come and deliver a resume... looking for any work. Just moved to town.
It has come to my attention that servers are having issues with hotschedules, specifically swapping or picking up shifts. Some servers have auto-pickup enabled which may put them first on the list for pick-up while someone else who the shift was intended for, doesn't get the shift. I think it is mainly Stephanie who has the auto-pickup and has gotten shifts intended for others. I noticed today that both Krystin and Kelly were trying to pick up Grace's shift. I knew that Grace and Krystin had an arrangement so I approved her for the shift. I just wonder if those approving the pick-up/swaps are choosing based only on whatever name pops up first or what. If one person intends to pick up a shift in return for some other favor and a third party gets the shift, it kinda screws everyone involved. I did advise them to text each other and hopefully that will curb some of that. May be something to put in pre-shift notes.
Any VIP's in? Lizet and a friend for lunch, Cole from Cheer-ups.
Comps& Void Detail: 2 kome buck cards for lunch. EMP day off for Lizet.
Austin Roll double ring- wasn't made. House Red Glass to 86. Okonomiyaki that was double rang also.
R&M needs:
86'd items/ need more: House Red. Wycliff, Toothpicks, Suzuki
I've dealt with Stephanie auto pick ups issue as well. Kelly was trying to pick up for Kate last week but Stephanie's request went through first. And I was not privy to this info until after the fact. I suggest the servers put in the notes who the request is set for OR talk to Stephanie about changing her auto pick up status out of fairness.
ReplyDeleteThis morning there was no more paper towels for bathrooms,
ReplyDeleteI know those dispensers were just added, but moving forward please add "Multi fold Paper towels" in restaurant depot shopping list? Prudential has it but it is just cheaper if we can get it from restaurant depot.
Thanks,