Saturday 2/27/16

Written By: Samara

LY Lunch Sales: $2196
Projected Sales : $2400
TY Lunch Sales: $2938
+/- : +30% over LY & +$538 over PS
Lunch Covers: 152
Avg PPA: $19.33


LY Dinner Sales: $8063
Projected Sales : $8140
TY Dinner Sales: $8354
+/- : +4% over LY & +$214 over PS
Dinner Covers: 272
Avg PPA: $30.70


Previous Days Labor: 14%

Previous Days Comps: 3.85%
Controllable Comps: 5.53%

Weather:

Special events?:


Who worked: LUNCH- Lindsey, Ruthy, Sophia, Johnny (CL), Hiroe (FR), Taylor (SA), Kelly (host)
DINNER- Stephanie, Sayo, Kristen, Miho, Dusten (CL), Miriam & Chris (host), Lindsey (cocktail), Hiroe (FR), Kaori (SA)

Flow of Business, Cuts and Ticket Times: Steady lunch. Full by noon. Tables turned quickly. The wait was never more than 25 minutes for all party sizes.

Some long ticket times from the kitchen. Mostly, I think because Josh is still the new guy. Whomever is expo needs to keep a strict eye on him. Ramen noodles stuck together. 15 minute edamame. He's still unsure of what bases and what garnishes go with what ramen. He forgot Ten Zaru came from his station. He's got a great attitude but he can't be left alone yet.

A1 ordered an Endo. Lunch regulars. Complained the fish was chewy. I tried it. Maybe a little chewier than usual (not sure who broke down the suzuki) but I feel like overall, it's a larger roll and I don't personally agree with him. Comped under DNL.

Cut Lindsey at 2:30, Ruthy and Sophia at 2:45.

Dinner was especially busy. Other than Chris under quoting by 15-20 minutes the entire night, everything ran smoothly. I purposely chose to stand back and let him fix his mistakes and it worked. I think that's the best way to approach him as he continues to be comfortable at the host stand. He gets more stressed out from anything that seems like micromanaging.

No long ticket times...sushi bar got up to 25 minutes rolls at one point but with zero-ban helping out, it really made a difference. Some customer issues but all pretty minor compared the drama of last night.

Oh! Small drama. A petrified couple at B2 ran into the lobby to say the couple at A7 were acting weird...that the girl looked "strung out" and the guy was fidgeting with a gun on his holster. So now I'm freaked out because I have a fear of guns. Good information to have! I walked around the table to get a better look: the guy is a regular and it was a very large hunting knife (definitely not street legal). Guy with the knife and his date didn't look like they were on drugs. She was just REALLY PALE. I went back to petrified couple and assured them everything was fine, asked if they wanted to be seated at another table, and if they had already eaten. They said  they had eaten their tempura and were waiting on the rest of their food. At this point they were so uncomfortable by their own paranoid thoughts, they were ready to leave. I happily packed up their food and reassured them that I would ask Knife Guy to leave his knife in the car the next time. That's exactly what I did. He was cool about it.

Cut Stephanie and Sayo at 10 and Krystin at 10:30.

Specials: Snow Crab 18
Tsubugai 16
Tuna Poke 15
Salmon Kama 4
Kaki Fry 6
Iidako Kara Age 9

3 Staff members that stood out (why/how):
-Ruthy had a much disposition today.  She even won the lunch contest with the highest PPA of $21.40. Still...think it should be included in her eval how she takes constructive criticism. It's a simple case of a perfectionist taking it too personally when we're trying to give helpful guidance.

-Lindsey filled in for Cindy tonight as cocktail. She did a great job with dealing with difficult customers and selling a good amount of beverages.

Any VIP's in? Old John, Kenny, Sayo & boyfriend for lunch, Drako family, Chance, John who owns Switched On

Comps& Void Detail:
-7 Promo Kome Bucks
-Employee Day Off for Sayo
-DNL Endo in NY
-Void Snow Maiden. 86'd
-Void 1 Okinawa Breeze. Guest Changed Mind
-Void Miso Soup. Misring
-Void Glass of Cote Du Rhone. Misring.
-Guest Changed mind. Toro Maki. (This was Chance btw, he said he loves Toro but said it tasted too fatty. I giggled in my head when this happened. I explained that's EXACTLY what Toro is but he was just being picky/entitled. Can't win them all)

R&M needs:

86'd items/ need more: Snow Maiden, low on Living Jewel, Better Half Sauv Blanc, Bride of Fox. I already placed an order with Justin at Pioneer for Sake which we will receive on Monday.