Friday AM 2.12.16

Written By: Elizabeth

LY Lunch Sales: $1752
Projected Sales : $2622
TY Lunch Sales: $2853
+/- : +63% LY and +$231 PS
Lunch Covers: 144
Avg PPA: $19.81
Lots of drinkers this afternoon.
Previous Days Labor: 21%

Previous Days Comps: 5%
Controllable Comps: 1.22%

Weather: Sunny and warm. low 80s high 70s

Special events?: Muggles are going into a 3 day weekend. and Valentines day weekend.

Who worked: Camacho CL. Lindsey, Kate, Grace. Cindy Host, Kelly FR, John SA

Flow of Business, Cuts and Ticket Times:
Started pretty steady and got busier around 12:30. We stayed on a steady wait through 1:15 but still had a steady stream of people coming in. It was  a little odd because we had about 6 tables all get up at once so it was hard to stagger that for the servers. Following the 6 tables, not even 5 minutes later, another 3 tables got up. I feel like Kate has one pace, and it's pretty slow. Grace and Lindsey seemed to keep things together for the most part, and Camacho is still getting into the groove of things. He had a party sit in the PR at 12:15 and order a ton of rolls, and they stayed until nearly close.

The afternoon got off to a little bit of a hairy start because a pen exploded in the tin can we keep the china markers in, and it got all over some of the menus, staining them and it got all over a guests hands too. Nothing terrible, just irritating. Cindy was trying to get everything cleaned up and that's when the rush happened. I think all of us ended up with ink on ourselves at one point,

We did have some long ticket times for rolls but everyone I talked to was understanding. Had a lady surprised that there were Brussel sprouts in the sweet and sour meatballs. thought she was upset but she was just surprised.

Early on, A3 ordered an Endo in NY and a salmon and tekka maki. I dropped it at her table and she looked confused. She said she didn't order the endo and that she thought the tekka and salmon was "fish over the rice". She kept the maki's but I brought the endo back to the sushi bar. Lindsey showed her her card (and verified it with her) and she had marked Endo but MEANT the Midnight sun. Lindsey tried to verify but this was just one of those times that the guest was so confused it didn't make a difference.

3 Staff members that stood out (why/how):
-I believe I mentioned performance above.

Any VIP's in?
Ish and his 2 friends...they are campers, I'll tell you what

Comps& Void Detail:
guest changed mind for the endo
voided 2 madai for camacho

R&M needs:
taken care of in manager meeting

86'd items/ need more: