Saturday AM 2/6/16

Written By: Samara

LY Lunch Sales: $2400
Projected Sales : $2635
TY Lunch Sales: $2132
+/- : -11% from LY & -$503 off of PS
Lunch Covers: 149
Avg PPA: $14.31


Previous Days Labor: 12%

Previous Days Comps: 4%
Controllable Comps: 3.79%

Weather: 59 degrees and sunny

Special events?:


Who worked: Ruthy, Lindsey, Sophia, Johnny (CL), Chris (FR), John (SA), Lizet (H)

Flow of Business, Cuts and Ticket Times: Steady lunch. Small pop at noon and another at 1:30 when a two 5's, a 7, and a 6 top all walked in within 5 minutes of each other. I had already promised the party room to one of the 5 tops. The 6 top didn't want to wait and left. The 7 top was fine with a 25-35 minute wait but were hovering over the host stand impatiently the entire time.

A woman at B1 ordered a veggie ramen and complained the noodles were gummy. I had them refire and gave her 50% comp for kitchen error. I overheard the servers talking about how consistently disappointing the ramen is and their wishes to take it off the menu. The whole thing bothers me too. I'd like to go ONE day where we weren't having an issue with the ramen.

Kitchen needs daily prompting for wearing gloves when touching ready to eat food. I will be keeping a very strict eye on this, but I need kitchen managers to be up to date for food safety protocol.  This is going to be an uphill battle.

Ruthy incorrectly rang in 8 pieces of Uni nigiri, when it was supposed to be Ikura nigiri. Eeesh. Huge mistake. Toshi was kind enough to take the pieces back so Ruthy didn't have to pay for them out of pocket. She looked pretty upset when she realized what she had done, so here's to hoping the fear is instilled in her.


3 Staff members that stood out (why/how): Lots of computer screens left open by servers. So much so, I started ringing in Diet Cokes anytime someone walked away from an open screen to see if they would notice. Message received.

Any VIP's in? Old John


Comps& Void Detail:
-Void 3 diet cokes. Test.
-Void 4 small tea. Misring
-Void 8 pieces Uni nigiri. Server error
-Void Beef Curry. misring
-$15 Promo Kome bucks
-Void Gyu don. misring.

R&M needs:

86'd items/ need more: