Wednesday 2/23/16

Written By: Samara

LY Lunch Sales: $1737
Projected Sales : $1728
TY Lunch Sales: $1428
+/- : -18% under LY & -$300 under PS
Lunch Covers: 93
Avg PPA: $15.35


LY Dinner Sales: $4330
Projected Sales : $4780
TY Dinner Sales: $5492
+/- : +27% over LY & +712 over PS
Dinner Covers: 201
Avg PPA: $27.32


Previous Days Labor: 18%

Previous Days Comps: 5.23%
Controllable Comps: 0%!!

Weather: Chilly. End of Winter.

Special events?:


Who worked: LUNCH- Naoto, Mandy, Lindsey, Johnny (CL), Taylor (SA), Kelly (FR), Cindy (H)
DINNER- Naoto, Clair, Sayo, Miho, Sophia (CL), Miriam & Chris (Host), Kaori (SA), Hiroe training Cindy (FR)

Flow of Business, Cuts and Ticket Times: Lunch was very mellow. Never went on a wait. No long ticket times or customer issues. Cut Naoto at 1 and Lindsey at 1:20.

Preface: I scheduled Miho to work tonight because she always works Wednesday nights. I guess she has recently changed her availability? Anyway, another scheduling snafu on my part (I really like learning from my mistakes this week!) but it seemed to be fine with four servers since it was essentially dead until 7:30.

Lots of large parties walk in. 2 6's and a 7 back to back. We were able to seat the 7 in the party room because the 8:00 reso was a no-show. Average wait times were about 35-45 minutes for 2,3,4,and 5 tops. A lot of over quoting on Chris' behalf. The wait was up to an hour for parties of 6 or more. Finally went off the wait at 9:45 when I cut Miriam, Naoto, and Clair. Kept 2 on until close.


Specials: Snow Crab 15
Tsusbugai 9
Tuna Poke 10
Iidako Kara Age 5
Kaki Fry 6

3 Staff members that stood out (why/how): Chris confided in me about some serious family issues at home. I would like to think this is the reason he's getting easily frustrated at the host stand. Lot of overquoting and miscommunication. I had to step in while Miriam was taking drink orders and figure out where to put large parties and fix quote times. And he questioned my motives, which felt strange...I'm trying to steer the ship out of the way of the oncoming iceberg, you know? Starting to think Chris can't really handle the stress of hosting, or at the least more practice running the board.

Miriam checked everyone's IDs while cock tailing, except the group of 7 that ended in the party room. We didn't catch this until they had already been sat. I checked all of their IDs and the entire group was 22 and 23 respectively. One of the guys looked like he was 40, but it just goes to show you can't always tell someone age by appearance. We had a CRUCIAL talk about liability and she guaranteed me that she will card EVERYONE from now on...even if they look 80.

I took $6 out of the bank from Sunday night's cock tail sales. Dusten hadn't put anything aside for Chris and Miriam but I looked it up in the check out spreadsheet to make sure.

Ran a contest for most helpful. Sayo came out on top and I awarded her a Mantis Massage card.

Any VIP's in? Kaila, Rachel & Carlos, Kenny, Krystin, Cindy's sister Mindy, a couple of Clair's friends.

Comps& Void Detail:
-7 Promo Kome Bucks (end of the month frenzy)
-1 Employee Kome Bucks from Cindy
-Void Beef Carp. 86'd
-Void Gyu Nigiri. 86'd
-Void Prosecco and Hot Sake. Misring
-Employee Day off for Krystin
-Void Midnight Sun. Misring.


R&M needs:

86'd items/ need more: