Saturday 2/20/16

Written By: Samara

LY Lunch Sales: $2745
Projected Sales : $2907
TY Lunch Sales: $2131
+/- : -22% under LY & -$776 under PS
Lunch Covers: 118
Avg PPA: $18.06


LY Dinner Sales: $8302
Projected Sales : $8448
TY Dinner Sales: $7315
+/- : -12% under LY & -$1133 under PS
Dinner Covers: 258
Avg PPA: $28.35


Previous Days Labor: 12.88%

Previous Days Comps: 1.83%
Controllable Comps: 8.21%

Weather: 70's during the day. 60's at night. Muggy.

Special events?:


Who worked: LUNCH- Ruthy, Lindsey, Sophia, Johnny (CL), Lizet (Host), Hiroe (FR), Taylor (SA)
DINNER- Stephanie, Camacho, Sayo, Miho, Dusten (CL), Kelly & Miriam (Hosts), Hiroe (FR), Kaori (SA)

Flow of Business, Cuts and Ticket Times: Lunch was slow. Really slow, especially for a Saturday. There was little no customer issue and ticket times were fine. I cut Ruthy at 1:30pm and stayed 3 on safely until I cut Lindsey at 2:30.

Dinner was the opposite. It was very busy but the flow of everything was excellent. The sushi bar and kitchen were never really slammed. Filled up by 6:30 and immediately went up to a 20-30 minute wait which increased to 45minute-1 hour wait for parties of 2,3, and 4 around 8pm. Additionally had a couple of 5 and 6 tops, who were quotes 1 hour and a half. Quote times were exceptional tonight. Miriam ran the board and Kelly was great at the second go-for host. Around 9, about 8 tables got up at the same time. Got off the wait by 10:15 when I cut Miriam, Stephanie, and Sayo. Cut Camacho at 10:35.

Only two customer issues from dinner. A couple at B4 received an Ebi Fry that was raw in the middle. 100% recovery kitchen error. A replacement was refired immediately. The table was fine with the replacement.

B7 ordered two Kome Chazukes and complained to Stephanie that the last few times they've ordered it, it's been bland. So I talked to the kitchen. One of the orders, the customer had asked for a saltier broth and then insisted the 2nd one was made correctly. So before I could fix the dish, Stephanie rang in a third one for replacement. Comped it under DNL but I made sure to talk to table and let them know that the broth was supposed to be clear, not a dark brown...in case they continue to come back and complain. Chalking this up to their personal preferences.

Specials:Snow Crab 30
Tsusbugai 13
Tuna Poke 12
Iidako 11
Kaki Fry 11
Salmon Kama 2

3 Staff members that stood out (why/how): Miriam and Kelly made a really great hosting team.



Any VIP's in? The pilot, Spencer's Dad & brother, Kate and friends,

Comps& Void Detail:
-Smoking sashimi gift from Toshi to Spencer's family. Comped under manager meal.
-10% FNF for Spencer's family
-$35 Promo Kome bucks
-Guest changed mind. 2 spicy ramen.
-Bought Kate a glass of wine
-Employee Day off for Kate
-Void midnight sun sub soy paper. 86'd (in the sense that we cannot accommodate this request anymore)
-Void Sake Toro Nigiri. Misring
-Void seaweed salad. Wasn't made
-Void Krab Salad. Misring
-Kitchen Error Ebi Fry. Raw in the middle.
-Comp Kome Cahzuke. DNL

R&M needs:

86'd items/ need more: Wycliff, Jules Taylor Chardonnay, House Red, Bride of Fox, Montepulciano