LY Dinner Sales: 5248
Projected Sales : 7663
TY Dinner Sales: 5744
+/- : 9% over LY and short -$1846 from PS
Dinner Covers: 176
Avg PPA: 31.89
Weather: Spring in the Winter
Special events?: Valentine's Day
Who worked: Grace, Sayo, Krystin, Clair, Camacho CL, Kelly and Chris H, Hiroe FR and John SA.
Flow of Business, Cuts and Ticket Times: started off busy as expected. We were ready. Servers could have taken it a bit easier on the sushi bar- I feel like everyone ordered rolls and everyone sent their orders at the same time. Even after our peak, rolls were taking 40 minutes. I tried to advise in the moment that rolls not necessarily be sent all at once, but that's maybe a pre-shift conversation. Things were very smooth otherwise. We were full and on a hefty wait by 6 pm. Lasted until about 8:20 then significant drop off. I cut Krystin then. I cut Cindy at 8:30, Grace at 8:45, Sayo at 9:15 and then Clair at 9:30. I'd hoped for a second pop that didn't really come. The phone rang incessantly until at least 9pm. Everyone wanted to know about the wait, but most didn't seem to want to deal with it. We even tried slightly under quoting phone calls when things died down but it didn't seem to help much. No big tables tonight- mainly 2's. We had maybe 3 5-tops.
Specials: 9 tuna poke, 22 snow crab nigiri, 3 tsubugai, 5 kaki fry and 4 iadako
3 Staff members that stood out (why/how): Krystin was very helpful on the floor and bringing up dishes from the back. Her sushi rarely sat at the counter for any amount of time.
-John is on his game for sure. He is quick and attentive.
-Chris ran the ipad mostly solo. Kelly was there for back up and grabbing menus and chopsticks. Chris seemed pretty excited about having the training wheels totally off.
-I'd like to point out that lately we have had some pretty good yelp reviews lately. I'd like to think that everyone is doing a great job, and we are handling our missteps in the most professional way... At least in the public eye. Anyways, I hope that continues. Look at me, getting sappy for Valentine's Day.
Any VIP's in? Victor and his girlfriend. A couple that I'm told comes in frequently for Asahi Tuesdays. Not too many familiar faces beyond that.
Comps& Void Detail: 2 kome buck cards- one from the gift card promo. voided a buta kimchi- 86'd kimchi.
R&M needs:
86'd items/ need more: Both kama, kimchi, diet coke, lg kanbara bottle, toro, soba salad, fire eagle.
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