Tuesday PM 2/16/16

Written By: Samara


LY Dinner Sales: $4257
Projected Sales : $4360.50
TY Dinner Sales: $3907
+/- : -9 from LY & -$453.50 off of PS
Dinner Covers: 152
Avg PPA: $25.70


Weather: 60's and cool

Special events?:


Who worked: Lindsey, Grace, Kate, Kelly, Clair (CL), John (SA), Hiroe (FR), Cindy & Lizet (Host)

Flow of Business, Cuts and Ticket Times: Slow for a Tuesday but to expected after a long holiday weekend. Several large party walk ins were easy to accommodate. Was full and on a wait briefly from about 7-8.

Had a very unpleasant interaction with an older woman at the host stand. Lizet and Cindy were away for a moment, so I was greeting guests. This woman with her two adult children said they were a party of 4 and the 4th person had just left her house and was on the way from Lakeway. We had 2 tables left. I politely informed them of our seating policy, said I could seat them the moment their last person arrive, and offered them a drink menu. This information sent the woman into a fit. Her son tried to calm her down and said they would happily wait. Then she wanted to order drinks from the sushi bar. The woman proceeded to get in my face and said "well we're a party of three now" and insisted on being seated. I tried once again, to explain the reasoning and fairness behind out seating policy but this woman was beyond unreasonable. They were promptly and the 4th member of their party showed up an hour late. If we has been any busier, I would have handled the situation differently but I was not going to waste any more of my energy on this.

Two women at A1 broke their champagne flute and ended up getting glass in their alone together roll. Totally their mistake/accident but had to comp 100% recovery and remake the roll.

Cut Lindsey, Grace, and Cindy at 8:45. Cut Kate at 9:30, and Kelly at 9:50. No long ticket times or particular customer issues to note.

Cindy labeled all of the lids for UberEats. Lizet brought stools in so Clair didn't have to any heavy lifting.

Specials: Snow Crab 12
Tsubugai 4
Poke 6
Kaki Fry 4
Iidako 3

3 Staff members that stood out (why/how): No standouts.

Any VIP's in? George Washington, who asked me out on a date on his way out. I graciously declined. He seemed disappointed.

Comps& Void Detail:
-100% recovery for glass in an alone together  roll
-$30 Promo Kome bucks
-$10 Kome bucks from Cindy

R&M needs: Drano for the restroom sink. Can someone please confirm that they will pick it up tomorrow AM?

86'd items/ need more: