Monday PM 2.15.16

Written By:Elizabeth

LY Dinner Sales: $4527
Projected Sales : $4844
TY Dinner Sales: $5584
+/- : +23% LY and a surprising $740 over pS
Dinner Covers: 186
Avg PPA: $30.02

Weather: Mild in the low 60s, high 50s after sunset

Special events?:none, yet.


Who worked: Krystin, Mandy, Ruthy, Clair, Camacho CL. Chris & Miriam host, Hiroe FR, Kaori SA

Flow of Business, Cuts and Ticket Times:
I thought we were going to be a lot busier for happy hour but, alas, we were not.
We did, however, go on a wait and were steady busy until about 8:45 when it slowed down. I cut Miriam at that time, along with Krystin. Cut Mandy at 9, and went 2 on at 9:15 as the restaurant started to clear out. It was smooth for the most part. Chris wanted to run the board tonight because he really wants to ace it (uh oh, this is the 3rd time today I've said the "A" word...) But at the very beginning when we went on the wait around 6:30 he was quoting 20-30 minutes and groups were only having to wait 5-10 minutes. I told him he was way over quoting, and to take it down to 15-25 at least. He's still going to take some coaching on speed and accuracy, he said he was accidentally deleting names on the waitlist too, but was cognizant of who they were and where...I tried not to harp on him too much but kept a watchful eye.

Just an observation: It seems on weekdays, like tonight, ni-ban and san-ban get the bulk of the business, and many times when I observe the sushi bar, Ichiban is passing things over to Zero-ban and has no tickets in front of them. Wouldn't it be beneficial to maybe put 3 people on rolls or maybe have that extra person at zero-ban have the ability to help out with rolls when they get backed up. I was hitting 30 minutes on rolls tonight (Spencer and Lee) and I feel like that could have been avoided had Toshi taken the reigns and done solely ichiban at those times, while Jay could have helped with rolls. Not trying to step on toes, this is simply an observation and a way in which, I feel, we would work more efficiently behind the sushi bar to get rolls out faster.

Even after it slowed down, after 9pm with few tables in the restaurant I had a 30 minute roll ticket time. The ticket was rung in at 9:19, with only a handful of tables in the restaurant. Still there were lots of rolls tickets on the line, but at this point, can't zero-ban help roll instead of breaking down, or ichiban? Just curious. Ticket rung in at 9:32 came out at 9:54. 25 minutes.


Specials:
Tuna Poke: 9

3 Staff members that stood out (why/how):
-Clair is concerned with her Closing sidework duties tomorrow night- Samara, I told her she could swap some of the closing duties with another cut and do their duties. She can still sweep, and mop and do the softserve, she's just really hesitant about putting up chairs and she definitely can't bring the stools in at the end of the night- maybe the closing host can do that, and maybe you can help with putting the chairs up if 4th cut isn't around still? I told her we can figure something out as far as swapping. She's been so stressed about closing after her surgery, even before her surgery she talked to me about it and I told her not to worry that we would figure it out. She just doesn't want anyone to think she's calling the shots and "whimping" out.
-Miriam is still getting over her respiratory infection, so she was a little hoarse, but did well otherwise.
-Krystin, for being on her second double in a row (on busy days) stayed upbeat and positive, even despite some bad tippers.

Any VIP's in?
Rachael & Carlos
Lauren (hair)
Owners of Cheer up Charlies
Shane and Monica from across the street. I didn't know they were engaged. She's super sweet. And now I know her name!
Family who's name I don't know. The dad is much older, and the mom is Asian and they have two young kids, probably in elementary school.
Old John in with a friend from DC

Comps& Void Detail:
voided a few things for camacho, he was doing omakase with s1-4 and decided against a few things
Voided a negi-hama- ticket was around 25 minutes when the dad just couldn't wait anymore and had to leave with his 2 small children.
SIN discount to Cheer Ups, Contigo Catering
Makani
Promo Kome Bucks (Holiday and regular-got it from Camacho)

R&M needs:
Soy Sauce dishes came in, but not the quantity that I think I ordered. I ordered 4 dozen, but only one box arrived. I emailed Ed Don, But at least we have some now.

86'd items/ need more: