Sunday 8/31/14 PM recap

Written By: Dusten

LY Dinner Sales: 5973
Projected Sales: 6642
TY Dinner Sales: 5459
+/- :-9% down from LY and -1183 under LY
Dinner Covers: 218
Avg PPA: 25.04

Weather: Hot n' Ssssteamy

Any Special events going on?: Labor Day Weekend

Who worked?: Sayo, Joel, Krystin, Clair, Camacho CL, Hiroe FR, Jason SA

Flow of Business, Cuts and Ticket Times: Busy night. We filled up within 20 minutes of opening and only went off wait for a moment so brief I couldn't tell you when it was. The start was hectic without a full staff. Krystin struggled at first but found her legs quickly. Sayo showed up early which helped tremendously. I did my best to fill in the blanks until Hiroe and Jason arrived. Because we filled up so quickly, Camacho and Joel were able to pitch in with the other servers until the sections were straightened out. No significant ticket times or complaints about food. I take that back. One of Joel's tables didn't care for the Yasai... nothing wrong with it. They just didn't care for it. I feel like sales should have been much higher. Alcohol sales seemed low. The newer servers could stand to work on their up-selling.

3 Staff members that stood out (why/how): Krystin struggling early on troubled me. She seemed to internalize and I talked with her after service about it. She can't shut down like that and not ask for help when she so obviously needs it. I had the sushi bar split between her, Clair and Sayo. She and Sayo were the only ones who were sat at the bar, but failed to make it over to talk to them in a decent amount of time. I took the orders for 3 different parties at the bar and tranferred it all to Camacho as he walked in just as I'd finished putting them in.
-I had a brief exchange with Jason Clark about a couple of points regarding his busing of tables. Nothing super urgent or imperative, just things I've noticed about his methods that would make his job, and other trying to help him, a bit easier and less messy. He was receptive.
-I feel as though Joel is a little too liberal with the FNF and SIN discount requests. I know we covered the SIN discount rules during the manager meeting, but I feel almost every shift that I manage with him he has someone that is his buddy deserving of a FNF discount. Maybe he's just that popular and knows that many people so well... hmm. Maybe I'm just jealous. I talked to him a bit to feel out his associations

Any VIP's in? John came in. I didnt really recognize anyone else. There may have been a few other regulars, but there were a lot of new faces. That is not a bad thing.

Comps& Void Detail: at least 5 buzztable edamames. Camacho emailed a recovery discount to a person over a year ago for $17.90. She came in to claim it tonight. It was Clair's table and she showed me the email. I took a picture on my phone. Camacho said he remembered it. Weird. Mis-rings: French press coffee, Okonomiyaki, DNL 2 Yasai's (they didn't like the midnight sun either but they ate half of it).  I rang in the kitchen and sushi bars food before we decided to order pizza instead so there a lot of voids there. I'm just gonna leave the ticket in the office.

R&M needs?: The handle on the drinking water faucet is getting wonkier.... hanging on by a thread.

86'd items/ need more? Out of a lot of booze. Gonna be selling a lot of the promo beer over the holiday I feel. I hope.