Monday 8/25/14

Written By: El Dusteeno

LY Lunch Sales: 1594
Projected Sales:1643
TY Lunch Sales:2070
+/- : $427 over projected, up 30% over LY
Lunch Covers:121
Avg PPA: 17.25

LY Dinner Sales: 4501
Projected Sales: 4104
TY Dinner Sales: 3760
+/- :down $344 from projected and -16 from LY
Dinner Covers:150
Avg PPA: 25.07

Weather: It started snowing! Okay maybe not.

Any Special events going on?: 1st day of school for lots of 'people.'

Who worked?:
LUNCH: Krystin, Clair, Joel and Kate CL. Sarah host, Hiroe FR and Mandy FR train.
DINNER: Clair, Joel, Camacho, Miho and Stephanie CL. Ruthy host, Hiroe FR and Kaori SA.

Flow of Business, Cuts and Ticket Times: Lunch and dinner were day and night, literally (of course) and figuratively. Lunch was quite busy. Dinner not so much. Lunch we were on wait by 12:15pm. During busy lunches I think it would be good to stress the importance of timing tickets. I saw a few rolls sit until the sauces soaked in and sashimi lunches sit longer than they should. I think there was an improvement over last week with respect to that issue but as we get busier, servers should be more conscious of that. Also I noticed Kate and Joel eating in the party room while tables in their section needed to be bused. I do what I can to help servers when we are busy and especially when we are without an SA, but I'm not busing anyone's section while they sit and eat and guests eating shouldn't have to look at that either. Keeping the FOH clean should be paramount. I made mention of this to Kate in particular as she is a senior server. Joel took the hint and bussed his table. I've also noticed Joel isn't the quickest about retrieving or securing his checks once the tables have left. There are often stacks of check presenters with his stuff in them scattered about the server station or at the host stand.


3 Staff members that stood out (why/how): LUNCH: Joel and KATE as mentione above. Hiroe was very helpful on the floor. I'd like to see her pass that along to Mandy as she trains.
DINNER: Camacho killed it in sales. Only one to come close or beat the sales goal. Don't know how he beat out everyone, including the closer but he did. Joel got his stuff together for dinner. No misrings that I can recall and his section stayed tidy. Kaori seems to be picking up the SA duties more, although when I go to help her she gets a little flustered. If I come to bus the table and she has the napkins and chopsticks ready she wants to help me bus, when all she needs to do is re-set the table. 

Any VIP's in? My friend Sabine came in for lunch. I didn't have much time to look around then, but there weren't many familiar faces. Rachel and Carlos came in for dinner, as did my friend Josh Row for his birthday. Kayo and kids came in also.

Comps& Void Detail:Kome bucks to cover lunches for Joel, Krystin and Kate. They all sold 5+ bento boxes and got their lunches comp'd. 2 chirachi's and a sashimi lunch. Good job guys! Kappa maki misring at dinner. FNF discount for Sabine and Josh. SIN for Elizabeth ST folks. I sent a sake-torp carpaccio to Josh for his b-day

R&M needs?:Kayo and Take brought to my attention that the natto and avocado nigiri tickets can be confusing to the sushi bar. Kayo ordered a nigiri natto but got a maki roll. They advised that the printout for these items in particular need to be a little more clear to eliminate confusion. Even a simple "maki" added to the item or "S" for nigiri when they print up. Seems logical.
The men's restroom sink was leaking again. The plastic u-trap is loose and separates from the metal pipe under the sink. I tightened it by hand but it needs to be re-glued or adhered to in some way more permanently.
Pretty sure the other servers have gone nuts with the ipod and deleted just about every station and replaced them with a bunch of obscure, indie, 80's pop, post-punk, electro... stuff. All that is fine and good, but there's too much and Take's jazz and other stations are long gone. I like having something for everyone, an eclectic mix of music for service, but many stations are inappropriate and the password should be changed... again. 


86'd items/ need more? Topo chico.