Projected Sales: $2316
TY Lunch Sales: $2683
+/- : up 51% over LY and $367 over projected (also, up almost $1 in avg ppa compared to last saturday!)
Lunch Covers: 159
Avg PPA: $16.87
Weather: Hot hot hot. It's August
Any Special events going on?: Anime Overload, Ice Cream Festival. Also some car thing at the Domain I think.
Who worked?: Clair, Jason, Alex, Johnny CL. Krystin Host, Jason SA, Lina FR
Flow of Business, Cuts and Ticket Times:
- Went on a wait by 12:45, and then it died at 2, so I cut down to 2 servers, then cut down to just Johnny at 2:40.
- One of Clairs tables ordered a mango avocado roll & vegetable roll, then when we brought it out they refused it. Clair clarified with them that they had ordered them. They said they didn't. Clair confirmed to me that she double checked their order before ringing it in. Stinkers.
- Moto ordered Curry- it came out and tasted sour. Vince made him another. It had gone bad because of the refrigeration issue. Vince said it didn't smell spoiled but unfortunately there was no other way to tell other than tasting it.
- Alex had a rude table interrupt her while talking to another table. She got them what they needed, then asked for fresh wasabi. She rang it in, I ran it, and then they said they never ordered it.
- Had 2 people sitting at S9-10, and had a friend come in a while after they had sat, and they made S8-7 move down one seat (a quiet young Asian couple.) The couple was in the middle of eating too. I felt really bad, so I apologized to them for that inconvenience and sent them some Shumai. Then I glared at S9 (okay that last part isn't true) But I thought it was very rude of them and didn't know what else to do to compensate the couple for the interruption in their meal
- Several larger groups in today, two 6 tops, three 5 tops.
- Take & Kazu got their asses kicked in Sushi Lunches today. So many sushi lunches today!
3 Staff members that stood out (why/how):
- Krystin hosted and is always a pleasure to work with. Keeps a smile on the entire time, no matter how rude the guest.
- Had to remind Jason Clarke that guests go first, even if he has a full tray
- Alex was getting a little tense when her tables were being rude. She powered through but was ready to go in the end.
Any VIP's in?
Moto, Karen
Comps& Void Detail:
- Anago- 86'd
- Voided Veggie Roll (guest change mind) I rerung it for my lunch
- Comp'd Mango Avo roll for guest changed mind too
- Shumai - Recovery (johnny)
- Promo edamame for Camacho B1
- Kome Bucks for S11-12 from Thinkery Chopstick challange
R&M needs?:
86'd items/ need more?
We still really need more Ramen bowls. They run out quickly and then that puts them behind waiting for more to be washed.
Ran out of a lot of fish at lunch today.. Hopefully we'll be okay for tomorrow or until the next delivery
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