Sunday, August 3, 2014
Sunday 8/03/14 PM recap
LY Dinner Sales:2903
Projected Sales:4712
TY Dinner Sales:4795
+/- :$83 over projected and up 65% from LY
Dinner Covers:178
Avg PPA:4795/178= 26.93
Weather:Warm and pleasant
Any Special events going on?:
Who worked?: Sayo, Kate, Joel, Clair, Camacho CL, Jason FR, Joaquin SA and Lina hosting
Flow of Business, Cuts and Ticket Times: Smooth sailing though calm seas. We were full and on wait at 7:15 and stayed on wait until 9pm. No long ticket times. Everyone was on their game for the most part. I cut Kate and Joel once we were off wait. Clair didn't like that she was 3rd cut. She always wants to get out of here ASAP.She got sat at B3 immediately after the cuts were made and gave it to Joel. That bugged me, so I made it a point to not cut her for at least another 30 minutes. We didn't have many tables come in though. I'm not sure where these guys are getting this immunity to being cut or cutting themselves but it seems on the border of insubordination. I will be mentioning it in pre-shift tomorrow.
3 Staff members that stood out (why/how):
Clair for the mentioned reason above.
Joaquin is definitely stepping up more. He was plenty early to work and got right to it. He and I talked a bit once he was cut. We discussed prioritizing duties at various times. I basically told him he should never stop moving. There is always something that needs to be done. I told him when we slow down for the night at the end of the shift and multiple tables are leaving he needs to get those tables bussed rather than reset immediately. If we have people leaving and no one coming in really, to keep the FOH nice, bussing should take priority over resetting s that existing tables aren't looking at leftover trash. He always seems receptive, but the proof is in his actions... we shall see.
I ran a contest: $10 kome bucks to whoever beat the sales goal. Camacho got it.
Any VIP's in? Kindo. John. Parker and Shannon/Sharon(?), got the name of one of our regulars... the guys that looks like he belongs on a hip cooking show: Star Long. He comes in with his family pretty frequently.
Comps& Void Detail:Kome bucks to Camacho. A couple buzztable edamames. Kate had a guest change their mind about a couple of Kome Sets.
R&M needs?:The handle on the water pitcher faucet broke off today. It goes back on but needs to be used very carefully. We had a breaker go out outside. Daniel has some notes on that. We wondered if that breaker affects the security cameras outside. Had to order ice at 7pm.
86'd items/ need more?
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After Joel decided that he was cut on Saturday night I gave him a dirty duty (Sunday he cleaned the mens restroom) so I believe Clair needs the same and a stern talking to (which is what I did with Joel as well) The first time it's a verbal warning, but if they do it again, write them up for insubordination. I don't like this one bit. No one can pick and choose their table and decide when they are cut.
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