Sunday PM 8/17/14 recap

Written By: Dusten

LY Dinner Sales: 5066
Projected Sales: 4616
TY Dinner Sales: 4470
+/- :-$146 under projected and down 12% from LY
Dinner Covers:175
Avg PPA: 25.54

Weather: Humid and dang hot, little to no breeze.

Any Special events going on?: Camacho mentioned the Anime Convention was still going on.

Who worked?:Joel, Krystin, Sayo, Kate, Camacho CL, Hiroe FR and Jason SA

Flow of Business, Cuts and Ticket Times:Decent Sunday night. We were nearly full before 6:30pm. Stayed on wait until 9pm. I cut Krystin and Joel just before that. Cut Sayo at 9:15pm and Kate at 9:40pm. I don't feel like there were any significant ticket times... and not a single mis-ring for anyone! Had one 8-top walk in that cancelled after a while of waiting. We had our reservation in the party room at the time and I don't think they were misquoted on a wait time. I just think they decided Outback Steakhouse might be more their speed. Chili's maybe. Had another party of 7 actually call and reserve the party room for 9pm tonight. Camacho was the only one who beat the sales goal tonight. $10 Kome bucks to him.

3 Staff members that stood out (why/how): Hiroe was a tremendous help on the floor. There was rarely a time I didn't see her assisting in keeping the FOH nice and orderly.
Had a couple issues with Joel today. One, I almost always have to seek him, and only him out for pre-shift meetings. I don't think he's giving himself enough cool-down time from his commute to actually be ready when he should be. The other has to do with his sushi orders sitting at the bar too long. There were two smoking sashimi's of his that by the time I prodded him to take them, the glass was completely clear, ie. no smoke. He got a bit defensive in the moment. Other servers confirmed that the sashimi's had been sitting a while. I did talk to him about the importance of timeliness when it comes to the sushi especially.
Krystin did well today. Her and Sayo actually are both becoming confident and capable servers. I feel they both could stand to work on knowing when and how to ask for assistance. When I offered to either of them, knowing they were in the weeds, they really didn't know how to respond with specifics. I'll single Krystin out however because I do see her making an earnest attempt to establish a rapport with her tables. She also received a 5-star review on our Yelp page. I gave her $10 Kome bucks for her trouble.

Any VIP's in? John. Star and family- his wife says as they walk out, "See you next Sunday!" Roger's girlfriend Sunny came in with a friend. Hadn't seen her in since he left. Take had some friend's come in. I recognized them as I had served them before but couldn't tell you their names. Some Austin Beerwork's employees sat at the sushi bar. I sent them 2 ankimo nigiri as per Camacho's suggestion.

Comps& Void Detail: 2x shima-aji nigiri pieces- I think the specials/86 board may be falling by the wayside by the opening servers. There seems to be a bit of confusion, particularly about the 86 items. Sometimes i know it takes sushi bar or kitchen to get everything settled and decided for the specials, but there is no reason we shouldn't know everything we DON'T have by the time we are open.
...anyways... 6x buzztable edamames, a FNF for Sunny, 2x ankimo nigiri for the ABW folks annnnd that's it.

R&M needs?:I had Sayo throw out the ginger that was left over from lunch and the negligible remnants in the bucket. That stuff was no good. Opened the one marked 8/8 and it was fine.

86'd items/ need more? Zoe, Austin Beer Works and White Rabbit. ran out of small clamshells... perhaps there are more in the trailer, but I don't like going out there after dark.