Saturday PM 8.2.14

LY Dinner Sales: $6996
Projected Sales: $7117
TY Dinner Sales:$7526
+/- : over LY by 8% and over Proj by $409

Dinner Covers: 286
Avg PPA:  $26.31
 For the day we finished 6% over LY and $118 over Proj

Weather: Beautiful and cool out. Low 80's

Any Special events going on?:

Who worked?: Alex, Joel, Johnny, Naoto, Dusten CL. Hiroe FR, Lina/Ruthie Host, Jason SA

Flow of Business, Cuts and Ticket Times:
What a bizarre night. There was a definite ebb and flow to the evening, like waves crashing on the shore. We went on a wait around 6:45. Then we were off the wait by 9. Then on a wait again at 9:30 then off by 10, then seriously full and one in one out throughout the last hour of service. The last hour of service I told everyone to be on it and finish strong. We were all tired, it was a busy, and long night. There were a few mistakes that occured during that last hour- I ran a roll to the wrong table, Hiroe ran a Chazuke to the wrong table (Kayo is aware of both of these as they were both run to her table when she never ordered it) and then Joel decided to cut himself. No, not like, ouch I'm cut. Like, "hey Joel you're cut" . But I never said "hey Joel you're cut" I said "Hey Joel did you greet A5?" and he said, "No I gave it to Naoto" to which I said "Oh, so you basically cut yourself" and well...it went on from there. So I told him okay, you're cut. Alex you're cut (it was 10:30pm at this time) and we were still 96% full. In between all of that, A1 got sat and sat there for 6 minutes without being greeted (as far as I could tell). Naoto got over to them, and also greeted A2 that had also just been sat. It was 11 minutes in on A1 and I still didn't see drinks down on the table so I immediately brought 2 waters over, and apologized to them for the lapse in time. Throughout the remainder of their meal I checked in on them and they had an enjoyable meal. At the end of the shift I talked to Joel about what he did and why it was bad. He works tomorrow morning, at which point I will give him his punishment...deep clean the mens bathroom. Baseboards. Behind the toilet. Scrub the walls.

In other news, last night Lindsey was cocktailing and David & Adam (two total strangers) were closing out at the same exact time with the same exact looking Bank of America Credit card. She then handed Adam David's card and David Adam's card, and called it a day. David (or Adam) went on to eat dinner and split his check with his dinner date. Adam (or was it David) also did the same, however his date paid for him (nice!). Long story short, They went home with each others cards without noticing until today. They both came in at 6:30 to do the swap. I gave them both $50 gift cards for the issue. Luckily they were both cool about it. However, because this switcheroo happened during cocktail hour and dinner was affected I had to refund $67 to Adam since David paid with his card and it should have been Davids card that incurred the charge. Still with me?
They both left happy and relieved the ordeal was over.

3 Staff members that stood out (why/how):
Joel, as stated above
Lindsey as stated Above
I had to remind Jason what "guest first' means as far as the guests having the right of way when walking. I saw him cut off a few guests tonight. Mostly in that 10 o'clock dreary hour. 

Any VIP's in?
Kayo and her friends visiting

Comps& Void Detail:
Owner Comp for Kayo. Voided a seaweed salad not made. Comp'd a Jules Taylor bottle that a table didn't like (they said it tasted spoiled or fizzy), Voided a bottle of alberino that we couldn't sell because it wasn't cold. Voided an age dashi (Alex) misring. Buzztable edamames

R&M needs?:
Patrick will be here tomorrow at 9 to install the air curtain. I'll let him in.

86'd items/ need more?
I will order Printer Paper on Monday (for server printer)