Wednesday 1/6/15

Written By: Samara

LY Lunch Sales: $1888
Projected Sales : $1819
TY Lunch Sales: $2000
+/- : +6% over LY and $181 over PS
Lunch Covers: 120
Avg PPA: $16.39


LY Dinner Sales: $4267
Projected Sales : $4872
TY Dinner Sales: $4758
+/- : +12% over LY and -$114 of PS
Dinner Covers: 178
Avg PPA: $26.73


Previous Days Labor: 19%

Previous Days Comps: 5%
Controllable Comps: 7.42% ($15 FNF, $8 DNL)

Weather: 40's, cloudy, rainy. Yuck.

Special events?: Three King's Day


Who worked: LUNCH- Kate, Naoto, Lindsey, Johnny (CL), Junko (host), John (SA), Kelly (FR)
DINNER- Kate, Naoto, Sayo, Miho, Sophia (CL), Kelly & Miriam (hosts), Jason (SA), Taylor (FR)

Flow of Business, Cuts and Ticket Times: Busy, steady lunch. Full and on 15-20 minute wait by noon. The wait increased to 25 minutes around 12:30 but slowly trickled off around 1:30. Cut Kate at 1pm, Naoto at 1:30, and went one on at 1:40.

Had a couple of raw food issues with the kitchen today. Raw ebi in a kid's plate (ebi was still completely grey) and raw chicken for a lunch katsu. Both incidents happened within the 10 minutes of each other. I asked Matt to keep a closer eye on Kazu at the teishoku station for the remainder of the shift and reminded the kitchen to double and triple check plates before sending them out. From line cook to expo to food runner, it is everyone's responsibility and things like this should ideally never happen. Both tables were friendly and understanding. I comped 100% recovery on both. Let's revisit this issue in the next manager meeting, please.

Lindsey had some confusion with two gentlemen at A8. They wanted veggie tempura. Lindsey explained the difference in a side of tempura and the tempura lunch. They opted to get the tempura lunch but were unhappy with the amount of tempura on the plate, didn't want the shrimp and salad at all. We settled on ordering two sides of veggie tempura. Somehow through further confusion, Lindsey didn't ring it in. She assumed I would because I spoke to the table. Ended up giving them some Kome bucks. The line of communication could have been better. Even if I had rung in those items for her, she didn't double check until they wanted the bill.

Hired Tea as a new dishwasher. Set her up on Hot Schedules.

Dinner was consistently busy. On a wait by 6:30 and average wait time was about 15-30 minutes until it petered off around 9pm.

Had a four top with a car seat around 6pm that was very persistent about being seated immediately, even though there was not a table available. One woman was walking around the restaurant and pointing to tables (B3, A8, and even the sushi bar) no matter how many times I said it couldn't work for her party size. I assured them it would only be 20 minutes. They ended up only waiting for 6 minutes. Some people are so fussy.

Cut Kate at 8:30, Naoto at 8:45, Kelly at 9, and Sayo at 9:15. No long tickets or customer issues to note.

Sophia brought to my attention that we have two open bottles of each Living Jewel and Snow Maiden. One set of the bottles are without dates. I'll put this in the pre shift notes about checking bottles thoroughly.

Ran a contest for the Coffee Nigori because it's not selling as well as I had hoped. Not one bottle was sold and no one won tonight. Can we possibly start selling by the glass?

Specials
Snow Crab 7
Tsubu-gai 1
Bitches Brew Roll 13
Salmon Kama 1
Hamachi Kama 2
Iidako Kara Age 7


3 Staff members that stood out (why/how): Kelly is eager to cock tail while hosting but I'd like to see more attention to detail. I corrected a couple Asahi draft pours and she made an Okinawa Breeze without any bubbles.

Sophia over poured a glass of sake...the box was nearly overflowing. She seemed stunned when I pointed it out, almost as if it had poured itself. I'd keep a closer eye on this. Think it's more common of an occurrence than we realize.

Kate was in a strange mood after I asked all of the servers to present the Daruma cups with its lid. For the last hour of her shift, she shut down and slowed down dramatically. She stopped running any and all of her food, including the party room of 9 people. She perked up again after she was cut.

Any VIP's in? Aaron Franklin, Rachel & Carlos, Krystin & friend, Daniel & family, John who owns Switched On, Gwen

Comps& Void Detail:
-Employee Day Off for Krystin
-$10 Kome bucks from Naoto
-Tempura Lunch void. Guest changed mind.
-100% Recovery for kid's plate. Raw Ebi
-100% Recover for raw chicken
-Void Ice Tea. Misring.
-Void seaweed salad. Misring.
-Iidako gifted to S7 by Take
-Void bottle of Snow Maiden. Guest changed mind.
-Void Shio Saba. 86'd

R&M needs:

86'd items/ need more: low on ginger beer, Windex