Written By: Samara
LY Dinner Sales: $7031
Projected Sales : $7214
TY Dinner Sales: $8081
+/- : +15% over LY and +$867 over PS
Dinner Covers: 273
Avg PPA: $29.82
Weather: 40's and chilly
Special events?: MLK weekend
Who worked: Krystin, Clair, Sayo, Miho, Dusten (CL), Miriam & Cindy (Host), Jason (SA), Hiroe (FR)
Flow of Business, Cuts and Ticket Times: 9 tables walked in at open, 4 of those being 5 tops. Nearly full by 5:45 and on a 45 minute-1 hour wait by 6:00, which went up to an hour and a half by 8:00. Wait dropped down to 20-30 minutes by 10:00 and sat the last few tables by 10:30.
Sayo pulled me aside to let me know that a woman at B5 ordered a Salmon Kama, was given extensive detail about the dish's preparation and plating, but ultimately was "freaked out" when the food hit the table. She wanted to order a tofu steak instead. Comped under DNL. A bottle of Cote Du Rhone was corked...DNL for that too.
Two 30 minute Camemberts. Both tables were fine, so I didn't feel the need to comp either. Had a table complain about yakiniku being dry but they ate most of it and didn't end up comping that as well. Hitting 25-30 minute tickets for rolls for a good portion of the night but it was super busy. No additional customer issues.
Ran out of pint glasses and sake glasses a few times tonight. Might need to order more glass sake glasses since we're running the smaller version of the farm salad now.
Cut Krystin and Miriam at 10:15, Clair at 10:30, and Sayo at 10:45.
Specials: Tsubugai
Snow Crab 11
Farm Salad 8
Tuna Poke 7
Kaki Fry 9
Iidako Kara Age 2
Salmon Kama 2
Hamachi Kama 1
3 Staff members that stood out (why/how): Ran a bingo contest. Sayo won by 7:00. Amazing team work for FOH staff tonight. Really proud of the positive attitudes, helpfulness, and attention to detail from servers, hosts, food runner, and server assistant. Bought them each an Asahi.
Any VIP's in? Dasha, Rachel & Carlos, Jaime (who will be emailing Elizabeth about her non profit), Jonathan & Evelyn, Ned & Mayumi, Taylor
Comps& Void Detail:
-DNL Salmon Kama
-Void Camembert. Misring.
-$30 Promo Kome bucks
-DNL corked bottle of Cote Du Rhone
-Couple of "meet the manager" promos
-Employee Kome bucks for a round of Asahi
R&M needs:
86'd items/ need more: Geoduck, Toro, Ikura
Holy smokes those are some sales!!!! Great job everyone!
ReplyDeleteOn a side note: any corked bottles don't need to be comp'd. Just set them aside and I will email the distributor and get it replaced.