Written By: Samara
LY Lunch Sales: $1362
Projected Sales : $1680
TY Lunch Sales: $1795
+/- : +32% over LY and +$115 over PS
Lunch Covers: 106
Avg PPA: $16.93
LY Dinner Sales: $5060
Projected Sales : $4588.45
TY Dinner Sales: $3950
+/- : -22% from LY and -$638.45 off from PS
Dinner Covers: 144
Avg PPA: $27.43
Previous Days Labor: 21%
Previous Days Comps: 5.43%
Controllable Comps: 2.27%
Weather: 7-'s and warm during the day, 60's and cool at night
Special events?:
Who worked: LUNCH- Mandy, Grace, Kate, Johnny (CL), Hiroe (FR), Taylor (SA), Junko (H)
DINNER-Mandy, Ruthy, Leary, Dusten, Clair (CL), Hiroe (FR), Kaori (SA), Kelly and Christ (H)
Flow of Business, Cuts and Ticket Times: Lunch was steady. Only had a couple tables waiting at the height of service around 12:30-1. Cut Mandy at 1 and Grace at 1:30. No long ticket times or customer issue. Great team work overall.
Had a strange interaction with a guy referred by Jason Clarke looking for FOH work. I told him we weren't hiring at the moment but would happily take his resume. He was weird about wanting to fill out an application. I repeated again that dropping off a resume would be ideal. He then tried to talk my ear off about his experience. Once again I reiterated that I would take his resume. Then as I went to pull Taylor into the office, the guy began running down his work history again. This guy seemed thick in the head and his desperation was palpable. I was stern in letting him know that I needed to get back to work but honestly, his persistent creeped me out. Forgot his name (Steven maybe? Robert?) but he's bald, if that helps...if he comes back around again.
Dinner was really slow until about 8pm. Quick rush which I think bombarded a couple of the servers. Leary forgot to drop two rolls and Clair was bogged down at the sushi bar.
Cut Mandy at 8, Ruthy at 9, Leary and Kelly at 9:30. No customer issues or long ticket times.
Specials: Snow Crab 5
Sake Toro and Hama Toro Carpaccio 5
Salmon Kama 2
Hamachi Kama 1
Iidako Kara Age 10
3 Staff members that stood out (why/how): Spoke to Taylor about cutting his shifts until we see improvement in speed as an SA and attention to detail as an SA and a FR. He said he's been having personal issues at home but mostly: he hates being an SA and would prefer more FR shifts. I told him I would take this all into consideration but he really needs to WOW us with his performance in the next or so.
Had a really nice talk about gender pronouns and how Chris would like to be addressed. Male or female pronouns are fine, but I wouldn't call Chris "lady"...if you catch my drift. Speaking of Chris, think they could probably use an additional host training or at least be scheduled with a stronger host. There's clearly a lack of confidence there.
Clair had some needy and aggressive tables at the sushi bar during the small rush. She seemed flustered but did the best she could to keep up. I had a talk with her after the shift about handling conflict more graciously. She seemed receptive.
Any VIP's in? Cole from Cheer Up's, Krystin
Comps& Void Detail:
-1 SIN
-FNF for Johnny's bandmate
-Employee Day off for Krystin
-Yelp Soft Serve
-Birthday Dessert
R&M needs:
86'd items/ need more: Wycliff
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