Written By: Leary
$11,930 for the day!
LY Dinner Sales: 7341
Projected Sales : 8744 (+1027)
TY Dinner Sales: 9171
+/- : +1830, +25%
Dinner Covers: 283
Avg PPA: 32.41
Weather: Nice warm evening
Special events?: Graduation Weekend for St Edwards & Texas State
Who worked:
Johnny, Ruthy, Krystin, Renee, Dusten Cl, Alyssa & Melisa H, Brennan SA, John FR, Pat Cktl
Flow of Business, Cuts and Ticket Times:
It started off like a normal Friday. Pretty full by 6, and the wait was growing by 630. Hit 30-40 minute wait by 7. We had a huge surge at 8, and the wait grew to an 1:30-1:40. I don't know if I've seen the parking lot that full of people. We held at that quote time until about 930. A lot folks ended up leaving so we came off the wait at 1020. The Kitchen and Sushi Bar got hit pretty hard at the end. We had a big turn over around 10, and we had several tables going over their quote time so we couldn't really stagger seating as much as I'd like to. Everyone hustled and got through it. We did have a lot of longer ticket times at the end, but customers were warned and were also happy to wait.
Had one issue with a guest getting under cooked yakitori. It was just slightly pink, but enough for them to send it back. The didn't want a remake. I apologized, and gave them some Kome bucks to use towards their bill. They seemed ok, but also looked they were in the middle of a serious conversation when I spoke with them so it was a little hard to read the situation.
Specials:
Nigiri Set- 36
Menchi Katsu- 14
3 Staff members that stood out (why/how):
- I gave Ruthy & Renee their evals tonight. 2 of the harder ones I have. I need as much feedback on these 2 in the blog for the next few weeks. Ruthy's main objective is to improve consistency in performance, and improve focus on her shifts to hopefully minimize her mistakes. Renee's objective is all about improving attitude, and refraining from negative comments in the work place. Any future slips in attitude by Renee needs to be documented. I'm hoping they both take their evals to heart and turn it around, but I let them both know that if things don't change it would be hard to justify keeping them on staff.
-Elijah had a tough dish shift, but pushed through. We had a bottleneck of dishes around the 830 turnover. John and Vince helped him get caught up. He did a good job, but it's hard to have the speed needed to get through a shift like this on your second day.
-Alyssa has a tendency to go a little on the low side for quote times. I talked to her tonight about bumping them up a bit. Had a wave of tables that went 10-15 minutes over. Luckily no complaints, but it didn't give us any wiggle room to stagger seating.
-Had a specials contest and Dusten blew everyone out of the water. He won himself a giftcard.
Any VIP's in?
-Julian & Noni
Comps& Void Detail:
-Kitchen Error for Yakitori
-$15 Kome Bucks
-$5 Emp Kome Bucks for Krystin
-1 Birthday Comp
-Server Misring by Ruthy for a negi toro
R&M needs:
-I assembled the high chairs at the end of the shift so we could have them this weekend. I'll be picking up one more next week.
86'd items/ need more:
Great job, team! We did a record breaking dinner with $9171 in sales. Almost had a record breaking day, but we might be able to top that today. As it stands right now, our record breaking day was on April 1st (no joke) with $12,671 in total daily sales.
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