Sunday 5/28/17 all day recap

Written By: Dusten

LY Lunch Sales: 2822
Projected Sales :3104
TY Lunch Sales:2975
+/- : 5% over LY, under PS by $129
Lunch Covers: 141
Avg PPA: 21.10


LY Dinner Sales:  6749
Projected Sales : 7160
TY Dinner Sales: 5678
+/- : down 16% from LY and short of PS by $1482
Dinner Covers: 191
Avg PPA: 29.73


Previous Days Labor: 17%

Previous Days Comps: 4%
Controllable Comps: 1.62%

Weather: Warm and muggy all day then thunderstorms at night.

Special events?: Memorial Day Weekend


Who worked: Lunch: Ruthy, Johny Renee, Mandy CL, Megan H, Colton SA, Derek FR

Flow of Business, Cuts and Ticket Times: Lunch was slow for the first 2 1/2 hours. Really slow. I really expected things to pick up later... which they did, around 1:45. We filled up, had an 8-top waiting for a spot to open up. That was the extent of the wait. No ticket time issues. No comps. I cut Ruthy at 2:15pm, John at 2:30 and Renee at 2:45.

Dinner was interesting. Started off strong as to be expected on a holiday weekend. Had 3 large walk in parties. The wait time for a table was at least 30 minutes at 6:30. Then the rain came. The party room started leaking again on the party we had in there. Lights flickered here and there. There was a very frantic energy about it all. I went and checked on the party room. Brought out continers to catch the drips, wiped down the table and prebussed. They were very nice and the kids were all to eager to point out the leaks for me. I sent them a taiyaki for their patience and understanding. They left happy. We 86'd the party room for the night. Alyssa and Annie adjusted and we got quote times on track. I would have liked to cut Ruthy earlier to give Grace the chance to make up some tables, but the girls sat things differently than I preferred. Ultimately I think the weather killed our business for the night. Tables stayed longer. Our large groups that weren't int the party room were in no hurry to get out into the weather and those in the lobby couldn't all be kept happy with drinks. We went off our wait when the big tables left. I cut Ruthy, Alyssa, John and Brennan at 9pm, Sayo at 9:15, Grace at 9:30 and Krystin at 9:45. No food issues and ticket times were good all day.

Specials: 1 aji sashimi, 23 nigiri sets.

3 Staff members that stood out (why/how):
-Colton still needs a lot of work. Any improvement in his performance is lost on the servers. Lots of grumbling from them. As slow as it was, I think it is easy to become complacent. Mandy mentioned he doesn't seem to know sections, table numbers. He stays moving, but not with any sense of urgency and is still not terribly effective.
-Derek could be a bit louder about announcing his whereabouts on the floor. Particularly in a food running role when he does nothing but run between the kitchen and sales floor. There were a couple of near collisions. He became more vocal after that.
-Krystin has developed a habit of leaving things out. She'll make a tray set up for tables I'm not sure are even sat yet and leave it in the server station and go do something else. She may not be the only one. I'm seeing Clair leaving a line of wasabi ginger setups next to the spike at the sushi bar. A number of times over the weekend I'm either putting set-ups away that have been forgotten, or getting fussed at for taking waters that are left with no one around but still "belong" to someone. I can appreciate trying to stay one step-ahead of the action, but not when it comes to the communal work space.
-Zack got a bit of a stress test today with the early dinner pop. Brennan says he did well. I couldn't fault his performance. Got him set up in hotschedules. He should be able to access his schedule from here on.

Any VIP's in? Old John for lunch. Cosplay girl. She's a regular, always has pink hair or a tartan skirt or both. Her husband is a kinda nerdy white dude. They're always super nice.
Dinner: My friend Jake came in with his wife, daughter and friends. One regular I rcognise. He's got super long dreadlocks and will here after be referred to as "Super Dread." A few other familiar faces, but none so easily identified.

Comps& Void Detail: Nothing at lunch. A few misrings at dinner. Krystin got her mods mixed up on a spooky roll and a sunshine roll. Bothe had to be remade. Grace misrang a tonpei-yaki instead of a tori teba.
FNF'd a takoyaki for Jake.
Sent a Taiyaki to the party room for being good sports about the leaking roof. (Recovery)
Krystin asked to trade in a Mantis massage GC for Kome bucks so she wouldn't have to spend much money on food before she left. She used half of those on her dinner tonight.
Training meals for Brennan and Zack.

R&M needs: This morning we had 2 reservations within 90 minutes of each other, one at 11am and the other at 12:30. It looked like they were both booked online. We were prepared to have a spot on the floor for our second party, should the first linger. Luckily the second party called and changed their reservation to tomorrow.
-The sushi bar sink is smelling really bad. I poured some bleach and hot water down it.
-The party room leak.
-Back bathroom door is sticking again.


86'd items/ need more: Did we get the case of Texas Sake Filtered? It is checked off on the order sheet, but we are short nearly a case and I can't seem to find the most recent Serendipity invoice.
-We are running low on Crayons,