Thursday PM Recap 5/25/17

Written By: Chelsea

LY Dinner Sales: $5316
Projected Sales : $5485
TY Dinner Sales: $6781
+/- : 28% over LY and $1296 over PS
Dinner Covers: 242
Avg PPA: $28.02

Weather: a nice cool evening.

Special events?: National Wine Day?! Nobody told me!

Who worked: Lindsey, Renee, Krystin, Derek, Dusten CL, Melisa Cktl, John FR, Brennan training Zach SA, Alyssa and Megan Host.

Flow of Business, Cuts and Ticket Times: Started out slow and steady, filled up by 6:15-30. By 6:45, the wait was 35-45m, and it hung around there most of the night. Got down to 20-30m by 9-9:15, but we didn't get off the wait until 9:35, then a trickle after that and a walk in 4 top at 9:52, which was on the wait for just a few minutes and got sat as soon as the last table got up around 9:55. Went 2 on at 9:35, also cutting Melisa and Alyssa. Ticket times were overall good, had a couple rolls take a while toward the end, as some employee food was still being made before the customers', but the customers had ordered it toward the end after all employee food had been rung in. No customer complaints, just server grumbles. Dusten mentioned that he saw some rolls being made out of order, newer tickets being made before ones that had come in before.

Kazu just let me know that there was a roach incident that didn't get brought to my attention until just now, at 11:15. The last couple at S1 and S2, a round guy with red hair and his girlfriend who is Indian? saw a roach on the wall by Zero-ban  and pointed it out to Kazu. He and Spencer said they seemed okay about it, but shortly afterward asked Dusten about the rest of their food, as if they were in a hurry to leave, and cancelled the last item on their check. When I asked Dusten about it, he didn't know about the roach either, said the folks cancelled the last item cause they were too full. He also said there had been a roach on the wall/ceiling in the server station toward the end of the night that Brennan caught, not sure if any customers saw that one. Let's get Orkin out again if not already.

Specials: Chef's Nigiri Set - 15, Whole Aji - 2

3 Staff members that stood out (why/how):

- Derek did well tonight. Only a couple misrings, but everyone was also very helpful and open to giving him a hand when he needed it.

- Zach seems like a good fit so far. He was very attentive and asked a lot of good questions, has some knowledge of Japanese and Japanese culture that I think will be a great addition.

- Everyone was happy and positive and all hands on deck tonight. Had a couple grumbles about low tips as sometimes happens, but otherwise everyone was doing well.

Any VIP's in? Nathan, Rachel and Carlos, Elizabeth's sister in law with party, Yellow Jacket Alison, my old buddy Keely from middle and high school with a friend.

Comps& Void Detail: FNF Karaage x2 for Elizabeth's sister in law's party, FNF 1 Karaage for Keely, birthday Camembert, Recovery edamame for a table that went 12m over quote time, training meals, two Spill drinks: one Oasis that Dusten found open in the bottom of the cooler while closing, and a Kirin Light that cracked along the mouthpiece when Renee opened it, a handful of voided misrings: 1 tuna poke, an edamame, Uni nigiri piece, Tonpei-yaki that the S1&2 cancelled that hadn't been made yet.

R&M needs: another floor brush.

86'd items/ need more: Aji, Endo, Uni, Toro