Friday AM 5.5.17

Written By: Elizabeth

LY Lunch Sales:  $2573
Projected Sales : $2907
TY Lunch Sales: $2365
+/- : -8% LY and -$542 PS
Lunch Covers: 120
Avg PPA: $19.71

Previous Days Labor: 21%

Previous Days Comps: 5%
Controllable Comps: 0% Great job team!!

Weather: Beautiful, High of 85, low of 55

Special events?: CINCO DE MAYO!!!

Who worked: Sayo, Renee, Kelly, Clair CL. Alyssa Host, Brennan SA, John FR

Flow of Business, Cuts and Ticket Times:
Slower lunch than usual. Picked up around noon but then died after 1pm. I assume everyone was enjoying the weather on a patio somewhere, sipping a margarita. Personally, I prefer Palomas. We went on a short wait for a few tables here and there, but nothing major. No long tickets or major issues.  A nice smooth shift

3 Staff members that stood out (why/how):
-Alyssa had her first AM hosting shift and did well. However at one point, the phone rang and she looked at me, as I was holding the phone and she thought I was going to answer, but she hit the answer key and then set the phone down...I ran over and picked it up. She also took a call earlier, put them on hold and forgot to come get me... So, she needs some help with her phone skills. I explained to her that she needs to "hang up" the phone by pressing the red button, otherwise it won't shut the phone "off". I also went into where the phrase "hang up" came from (I don't know why), and then I was like, "have you ever seen a phone with an actual cord? I don't think they make them anymore" and she said, "Yeah my grandparents have one". I laughed real hard.

Any VIP's in?
Curly headed dude and his wife. I don't know their names but they're super sweet and always order like a baller and usually drink sparkling rose. This time they were drinking red wine. I said hey to them and they told me they rode the MS150 last weekend. I sent them two pieces of Hotate and 2 small sips of Sparkling Rose as a congrats! They were happy.

Comps& Void Detail:
Just the above

R&M needs:

86'd items/ need more: