Monday 5/22/17 AM

Written By: Dusten

LY Lunch Sales: 1965
Projected Sales : 2116
TY Lunch Sales: 2219
+/- : 13% over LY and $103 over PS
Lunch Covers: 123
Avg PPA: 18.04


Previous Days Labor: 24%

Previous Days Comps: 5%
Controllable Comps: 7.64%

Weather: cloudy and cool. high 60's this morning and low 70s'

Special events?:


Who worked: Grace, Derek, Kelly, Johnny, Alyssa H, Colton SA, Hiroe FR

Flow of Business, Cuts and Ticket Times: Probably a standard Monday lunch. Steady start. Bit of a pop. Maybe a wait of 2 or 3 tables at all. Servers practicing the art of timing kitchen and sushi bar items just right. Derek cursing under his breath at the computer. Teishoku got hit pretty hard. Vince gave the servers a heads up about ticket times. I don't think there was anything out of the ordinary however. We stayed full with people filing in until about 1:45. Went two on. Maybe one or two small tables walked in after.

Specials:

3 Staff members that stood out (why/how): Colton and Kelly both signed their write-ups today. Colton was visibly worried. I told him it was standard procedure, not to be discouraged, but emphasized the importance of punctuality. I reminded him of the policies and to review the handbook and to follow it to the letter. His efficiency was improved a bit. His attention to detail, confidence of movement, and also calling "Behind, Corner, Coming through" needs plenty of work. He is receptive to instruction in the moment as well as post-shift guidance. Again, all of these things should have been drilled into him during training, but with Leigh training a buddy and on her way out from the company I have little confidence in his training.

Alyssa looks for side-projects in her down time. She assembled about 40 kids menus today. Yesterday she cleaned every single menu we had. If her performance continues to improve, and her youth doesn't overtake her professionalism, I can see becoming a very reliable employee.

Derek's trial by fire went pretty well. He misrang a couple of tsukemono. The table had asked for sunomono. I warned him of potential menu items that sound similar. Go-go vs. ko-ko, tonkatsu vs tonkotsu, Asahi vs. "a saki, (sake)" etc. I mentioned the practice of reading back the short English description for clarification. I understand he had to miss a training shift, so I'd say he did pretty good for having incomplete formal instruction.

 

Any VIP's in? Old John. I'm a bit concerned- he has shown some signs of narcolepsy a couple of times that I have observed. Basically he nods out at the table for a minute or two. It is almost unnoticeable to anyone other than his server. I mean, he remains upright and doesn't snore, but he just kinda naps before his food arrives.
Ally came in. I don't remember her getting a discount or Johnny asking me to discount her food. She does still work for us right?
My friend Mikey and his girlfriend Ashton.
Take's friend in the party room for son's graduation.

Comps& Void Detail: $15 Kome bucks.

R&M needs:

86'd items/ need more: Wishing well, Toro