Monday PM Recap 5/22/17

Written By: Chelsea

LY Dinner Sales: $5648
Projected Sales : no projected sales listed in the P&L
TY Dinner Sales: $5419
+/- : 4% under LY
Dinner Covers: 197
Avg PPA: $27.51

Weather: a nice cool evening!

Special events?: none!

Who worked: Mandy, Krystin, Ruthy, Cindy, Clair CL. Hiroe FR and Brennan SA, Alyssa and Annie Host.

Flow of Business, Cuts and Ticket Times: Started off slow and steady, full by 6:15, only a very small wait, kinda one in one out for a little bit, then it finally grew to 40-45m wait by 8pm. Was off the wait by 8:45, and went 3 on at that time, cutting Alyssa as well. Had a few more tables after that, went 2 on at 9:30, and closed with 2 on. Ticket times were mostly good, had a few kitchen items run a bit long (15m edamame, and the table described next). Had a lady from B3 stop me on her way out, asking for a comment card. I said that we didn't  have an official comment card but that she was welcome to send an email to the general manager or that I was the floor manager of the evening and was happy to take her feedback as well. She let me know that she comes here pretty often and had never had to wait so long to receive her food. She said she was understanding that there were some bigger parties, but that she saw tables around her get food before they did. I asked if she recalled it being sushi or kitchen items, and she said that the Kome Fries came with/after the rolls instead of before, and that was all she could remember. I thanked her for her feedback and gave them a promo card for next time, and they were very appreciative and said they would be back. I asked Ruthy about it, and she said that she even made a point to ring in their food before the party room's, so not sure why their food took so long.

Specials: Chef's Nigiri Set - 20

3 Staff members that stood out (why/how):

- Krystin overheard Toshi and Spencer talking about how they wished they could have In N Out for dinner, and she went and got it for them after she was cut, getting Toshi a burger meal and Spencer some Animal Fries. So incredibly sweet, especially for someone that's been saving up every penny for her trip.

-  There wasn't a host that was trained on cocktailing tonight, so I gave Annie a really quick training on cocktail so we could tag team it over the evening, making and handing out the drinks and passing the tickets to the servers when the tables were sat. Luckily it was just a handful of orders. Annie was very eager to learn, and did a great job. She said she was very interested in cocktailing soon, or at least getting trained up so she could be a host/cocktail on those M-W night shifts. She said she's very familiar with wines and has an interest, so I think she'd be a great asset there.

Any VIP's in? Kelly and Johnny, couple of SIN folks.

Comps& Void Detail: Emp Day Off for Kelly/Johnny, SIN for Easy Tiger, void server misring bottle spk rose, Cindy bought her friends some Zato-ichis.

R&M needs: Screws came out of the bottom hinge of the front door when it was being held open for too long. All the screws were pretty stripped and didn't go back in the holes, so they are in the office. Vince and I checked and the door is still structurally sound for the night, but we should probably get those replaced soon.

86'd items/ need more:  King Salmon Box, Iwashi, Trifold paper towels, low on Febreze,