Thursday AM 5.4.17

Written By: Elizabeth

LY Lunch Sales: $1873
Projected Sales : $2313
TY Lunch Sales:$2407
+/- : +29% LY /  +$94 PS
Lunch Covers:131
Avg PPA: $18.37

Previous Days Labor: 23%

Previous Days Comps: 4%
Controllable Comps: 3.17%

Weather: Sunny and beautiful out. High 70s

Who worked: Johnny CL. Kelly, Renee, Ruthy. Melisa Host, John FR, Brennan SA

Flow of Business, Cuts and Ticket Times:
Solid for a Thursday but nothing crazy. Had some large parties though. A few walk in 5 tops, Kayo's 6 top, and a 7 top in the party room. Went on a short wait for a few tables (about 15 minutes) but then all at once we had 5 tables get up and we were off the wait. Cut down to 2 on at 1:30. though only about 2 tables came in after that.

Had an incident with a guest who parked at the Donut shop and got towed. He was pretty irate when I talked to him, blaming us for getting his car towed. He said there was no where else to park, where else was he supposed to park. I offered him the side streets and showed up that the sign out front next to our door clearly states that if you park nextdoor, they WILL tow you. He asked me what I was going to do for him and I said I could call him a cab to go get his car. First he refused and asked me again, then he said okay to "go call me a cab!" But to his demise, he continued to trash talk at me saying that he works at Samsung (as demonstrated by pulling on his windbreaker to show the samsung symbol on the sleeve) and is going to "make a lot of noise about us" to all of his colleagues, and that we're a terrible place to come because we tow cars. I told him we didn't tow his car, and that there are signs that say this where he parked. He continued on saying how much he was going to talk badly about our restaurant because of this until finally I told him that I changed my mind, I would not be getting him a cab. And he walked off in a huff.

3 Staff members that stood out (why/how):
-Saw both Renee and Kelly bringing plates up from the front during their downtime.
-Everyone seemed in exceptionally good moods today! So that was nice
-John always bringing those plates back in his down time while food running!

Any VIP's in?
Kayo and a team of 5 ladies
Rob and a friend
Andy our electrician
Will from Workhorse...or something like that. I forget his name.

Comps& Void Detail:
Owner comp for VIP 1
Kome bucks for VIP 3
FNF for VIP 4

R&M needs:
Got the sunshade up and the blinds up! Thats one shady, cool patio!

86'd items/ need more: