Tuesday Recap 5/23/17

Written By: Leary

LY Lunch Sales:  1938
Projected Sales:  2244 (-259)
TY Lunch Sales:  1985
+/- :  +47,  +2%
Lunch Covers:  75
Avg PPA:  18.90

LY Dinner Sales:  5696
Projected Sales:  5850  (-966)
TY Dinner Sales:  4884
+/- :  -812,  -14%
Dinner Covers:  175
Avg PPA:  27.91

Previous Days Labor:  22%
Previous Days Comps:  5%
Controllable Comps:  0%

Weather: Cloudy day, a little rain around 6, and then sunshine

Special events?:

Who worked:
Lunch: Ruthy, Derek, Lindsey, Johnny Cl, Pat H, Hiroe FR, Colton SA
Dinner: Ruthy, Sayo, Mandy, Kelly, Clair Cl, Melisa & Pat H, Hiroe FR, Colton SA

Flow of Business, Cuts and Ticket Times:
Lunch was pretty slow. We were almost full around 1230. Stayed pretty steady until 115. Cut Ruthy at 130, and let Johnny take the last couple of tables that walked in before close. Ticket times were good, and no guest issues.

Dinner was pretty chill. Had a small storm hit around 6 that I think probably kept us a little slow in the beginning of the shift. Started to go on a wait at 7, and hit a peak of 30-40 min around 745. Off the wait by 830, but had a few more tables wait here or there. Held off a bit on cuts in case we had a late pop. Cut Patrick at 9.

Couple of snags in the kitchen. Had a Iidako go out cold in the middle. The guest said it was frozen, and didn't want a remake. I apologized and tried to convince her to let me bring out a remake on the house, but she didn't want it. She said everything else was good, and seemed happy at the end. Had a Ika Yaki hit 25 min. The guests had asked Ruthy about it a couple of times. The Yaki line was pretty busy at that point so I feel 25 min is probably just within the margin of acceptable. Not sure if a little support on the station might have prevented that. I went by and explained the wait to the table, and they were understanding. No comp necessary.  

Specials:
Spicy Miso Mussels-  7
Seared Hama-Toro Box- 7

3 Staff members that stood out (why/how):
-Derek did well for his second shift on the floor, but it was a slow shift so he wasn't very challenged.   -Colton had a lot of issues at lunch but had a lot more hustle tonight. Talked with him after work about improving efficiency. Hopefully some of it sticks.
-Melisa and Patrick were switching off cocktailing at the host stand. Nice to have that flexibility. I'm hoping to get all the hosts cocktail trained in the next couple of weeks.
-Spencer seem to do alright at Ichiban. He is very focused on his training.

Any VIP's in?
-Kayo, Mom, & Kenta
-Rob
-John (i think) the owner of switched on
-Kenny with some friends
-Kelly & Naoto for lunch, Derek for dinner
-That family that always wants to sit at the sushi bar, and lets their kids yell at the sushi chefs. The little girl was extremely loud tonight. It was beyond disruptive. At some point the mom realized that the other 4 tables in the place were just staring at her and started to make an effort to calm her down, but she wasn't too effective at it.


Comps& Void Detail:
-Emp Day Off for Kelly, Naoto & Derek
-Owner Comp
-Kit Error Iidako

R&M needs:
-Last night when I was here by myself I went into the small bathroom and saw a bunch of roaches scatter when the light came on. Not sure whats going on in the bathroom other than maybe a water source. I haven't seen any other late night activity around. I called Helen first thing this morning, and an Orkin technician will be out here early tomorrow.
-Got Rodrigo out this afternoon. He got the hinge fastened, but it looks like the door frame wood is rotting away. Hopefully it holds out until the fall.
-Left a message with Petrocelli today about the roof, but never got a call back. I will call them again first thing tomorrow morning.
-New cameras will be installed tomorrow morning.  
-All of the speakers are now working. The connections were bad with the 2 working speakers which is why they would go in and out. I stripped the wires and re-fastened the connections so we should be good to go.

86'd items/ need more:
-Started the shift with 1 roll of BOH printer paper. We barely got through the shift, and luckily I was able to get some delivered before dinner. I guess we went through a lot this weekend, and I know Dusten blogged about us being completely out yesterday morning, but if this pops up again and we're this close to running out please text me or order from Austin Paper Co.
-Ordered some more monkey dishes. Should be here next week.