Saturday, May 6, 2017

Friday PM Recap 5/5/17

Written By: Leary

LY Dinner Sales: 6976
Projected Sales :  7213
TY Dinner Sales:  7378
+/- :  +402, +6%
Dinner Covers: 256
Avg PPA: 28.82

Weather: Nice sunny spring day

Special events?: Cinco De Mayo, Children's day

Who worked:
Lindsey, Johnny, Krystin, Ruthy, Dusten Cl, Pat & Alyssa H, John FR, Brennan SA, Grace Cktl

Flow of Business, Cuts and Ticket Times:
-It felt a little on the slow side for a Friday. Didn't hit a wait until after six. It was the night of 5-tops. We had 4 in a row walk in. We hit a 30-40 minute wait by 7, and peaked at an hour around 830. Started slowing down by 930, and off the wait by 10. Cut Alyssa & Grace at 10, and 2 on at 1030. Had a couple long tickets. There were several nigiri sets ordered around the same time, and Ek got a bit backed up. Several were closing in at 30 minutes. I asked Toshi to help catch him up, and sushi times were fine the rest of the night. There was a kitchen ticket was stabbed before all the orders hit the table, and it took awhile for Ruthy to realize the table was missing items. It ended taking 45 minutes for 2 Yakitoris. I comped them and apologized and the table was understanding.

Specials:
Whole Aji- 1
Nigiri Set- 27
Menchi Katsu- 8

3 Staff members that stood out (why/how):
-The servers all showed a lot of teamwork tonight, and made the shift run really smoothly. I bought them a drink at the end of the night as a thank you.
-Brennan did well tonight. He had more hustle in general, and was consolidating his actions well.

Any VIP's in?
-Julian & Noni
-Jason & Susan

Comps& Void Detail:
-Kitchen Error for the 45 minute yakitoris
-FOH error for a spooky roll that Johnny didn't ring in. He said he didn't see it on the card, and they didn't say anything when he rang it in, but the table asked about it towards the end of the meal. We rushed it out and comped it.
-DNL for a takoyaki
-Bday Comp for a Fried Ice Cream
-Kome Bucks for employee drinks

R&M needs:
-We need to call Andy again about the Kome sign lights. At the end of the night I turned off the fans and when I did it shut off the sign lights. Something is weird with the connection.

86'd items/ need more:

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