Written By: Dusten
LY Lunch Sales: 2162
Projected Sales : 2856
TY Lunch Sales:2198
+/- : 2% over LY and short of PS by $658
Lunch Covers: 128
Avg PPA: 17.17
LY Dinner Sales: 4098
Projected Sales : 5572
TY Dinner Sales:4114
+/- : 0% change from LY and short of PS by $1458
Dinner Covers: 144
Avg PPA: 28.57
Previous Days Labor: 19%
Previous Days Comps: 4%
Controllable Comps: 6.79%
Weather: chilly and sunny
Special events?: National Bubble Bath Day
Who worked: Lunch: John, Ruthy, Liam, Mandy CL, Krystin FR, Tori H and Liam SA
Dinner: Grace, Cindy, Ruthy, Krystin, Clair CL, Patrick training Leigh at SA, Tori and Alina Hosting, Hiroe FR
Flow of Business, Cuts and Ticket Times: Lunch was pretty mellow. I expected it to be slow early on with a later pop. Never quite got the rush I thought. Still things were steady. I cut Ruthy just after 2pm, then John around 2:30. We had tables walking in steadily until the last couple of minutes. No ticket times, just fussy eaters. Still had about 24 people seated at 3pm.
Dinner was pretty tame as well. We did not fill up until 7:30 and even then we had no more than 3 parties on the queue. No issues with ticket times. I cut Tori, John, Ruthy and Krystin at 8:30pm. I cut Cindy at 9pm, Grace at 9:30 and Patrick and Leigh at 9:45pm.
Specials: 7 yasai, 18 nigiri sets
3 Staff members that stood out (why/how): Liam did well at lunch despite having a few different tables sending back food for various reason, none of which were our fault. People being picky, not liking their selection despite there being nothing wrong. Perhaps more careful explanation of items ordered could help, as there were several instances in his section today, but it could have been just bad luck customers too.
I have to admit, as good as Pauline's ramens look, her noodles today were great. Very refreshing to have another solid ramen chef.
Any VIP's in?Lunch brought us Mark (super lunch regular with health issues),
Old John- who actually sung praises for John today. He's a hard nut to crack sometimes, but John got through. Also, I like he idea of referring to Old John as 'OJ,' so look out for that.
My friend Evan who is a bar manager at the Brass Tap. Never been there but I've known him for at least a decade.
Some people who bought a hefty gift card this year. Toshi sent them out some kazunoko among their many nigiri and sashimi pieces. Their balance after lunch on the card was well over $600.
Rachel and Carlos for dinner and John came in after his cocktail shift.
Comps& Void Detail: Guest changed mind on Saba Miso- they told Liam they thought they'd be getting soup. I had to explain the miso isn't only a soup to customers just last night, so this makes sense to me.
DNL for a Tonkotsu Ramen- picky girl got a Pork Katsu after only a couple of bites of her soup. Her other companions had no complaints regarding their ramens.
Voided spicy miso and regular miso ramen: guest says they wanted veggie miso ramen. Liam contends they never said anything about vegetarian.
2 tamago voided for 86.
FNF'd a sake toro and iwashi nigiri for Evan.
Eel Box void- customer meant to order Una-Don.
$30 holiday bucks.
Employee day off for John. $10 Employee Kome bucks as well.
R&M needs: the beverage spreadsheet numbers on the beers are way way off. I do not know how to fix the formulas, but I know this problem came up. The template probably has the same issues.
86'd items/ need more:
I'm going through all of the templates in the next few weeks and locking the cells that shouldn't be changed or tampered with. So your beer numbers will be ironed out soon. Sorry for that.
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