Monday, January 23, 2017

Monday PM 1/23

Written By: Chelsea

LY Dinner Sales: $3950
Projected Sales : $4816
TY Dinner Sales: $4599
+/- : -$217 under PS, +16% over LY
Dinner Covers: 170
Avg PPA: $27.05


Weather: A warm evening and a clear night.

Special events?:


Who worked: Cindy, Mandy, Ruthy, Clair, Krystin CL. Hiroe FR and Leigh SA. Kelly and Patrick Host.

Flow of Business, Cuts and Ticket Times: Pretty slow start, really only started filling up toward 6:30, and went on a wait at 7:05. Wait only got to about 30-35 minutes, then came off the wait at 9. Cut Patrick and Cindy at 8:55, Mandy at 9:15, Ruthy at 9:30, then Clair at 9:50. Ticket times were all normal, luckily it was a smooth and steady night.

One note: had a gentleman in a larger wheelchair have some trouble getting through the entrance doorway on the small step in the door frame. I went out the back door so that I could grab the front door from the outside and then he was able to enter easily with assistance from his companion, but Patrick mentioned that as he was seating them, the man mentioned that the doorway should be inspected for ADA regulation. Initially, I was worried that he would also complain that neither of the restrooms have a bar for handicapped guests, but luckily he didn't use the restroom while here. Both men were happy throughout the rest of the meal, however.

Specials: None

3 Staff members that stood out (why/how):

- Kelly was helpful again as always with other work such as restocking sushi dishes etc, but then triple sat Krystin a couple times without checking in or looking around to see if she'd been able to greet the last two that had been sat. Might be good for her to focus on one role at a time.

- Krystin did another great job at the sushi bar, only one mistake of two misring nigiri pieces that she ended up purchasing for her dinner. Even when she got extra tables after cuts, she was holding up strong.

Any VIP's in?

Comps& Void Detail: 1 SIN for Tatsuya folks, 1 birthday Taiyaki. No comps tonight, a couple slip ups here and there but they were all caught before being made.

R&M needs:

86'd items/ need more: Endo in NY

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