LY Lunch Sales: $2866
Projected Sales : $3200
TY Lunch Sales: $2802
+/- : -2% LY and -$398 PS
Lunch Covers:172
Avg PPA: $16.29
Previous Days Labor: 20%
Previous Days Comps: 3%
Controllable Comps: 2.31%
Weather: Overcast, Drizzly. high 60s
Special events?: MLK Weekend.
Who worked: Krystin, Ruthy, Renee, Mandy CL. John Host, Brennan S, Liam FR.
Flow of Business, Cuts and Ticket Times:
Lunch was solid and steady. Went on a short wait around 1pm. Had a fair amount of large parties walk in today. Had a "6" top make a reservation. However it was only 5 and a baby carrier. Then had a few 7 tops walk in, and several 5 tops. Everyone was on their toes and moving throughout the shift. No one seemed too overwhelmed, and they all asked for things as they needed them. Great work by all today. It slowed after 2:15. Cut Krystin at 2pm, and went 2 on at 2:30. Nothing much else happened after that.
Very lucky this happened to someone we know, but it shouldn't have happen to begin with: Gabe (sao's husband) pulled a sizable piece of plastic out of his mouth from a bite of his Ebi Fry. It was in the batter. I apologized and took care of the ebi fry. he was understanding, but this could have gone worse.
Also, what's wrong with this picture?
I understand that we need to make rice during service because of the 10-day Bento Commitment, but this is plain unsanitary on so many levels.
3 Staff members that stood out (why/how):
-I'm not sure what goes on in John's head. This morning someone called about a 6 top reservation at noon. He said he didn't know if we had any reservations and then just didn't even bother to put them on hold to get the ipad and look. He just told them he didn't know, and they said they would call back. I asked him why he didn't just get the ipad and look. He said he didn't know. This is also similar to last week when I laid into him a bit about taking a "call ahead" reservation. He makes up his own rules sometimes. It's baffling.
-Ruthy's attitude was better today. More tame.
- It was a solid crew of hardworking ladies this morning
Any VIP's in?
Kannika from RBG
Sao for her birthday
Comps& Void Detail:
Kome Bucks for Sao's BirthdayLunch
Kitchen Error for the Plastic Ebi
R&M needs:
86'd items/ need more:
This whole object/ hair in the food thing is gone too far.
ReplyDeleteI found tiny hair on the cutting board at the kitchen last night as well. I do not feel I want to wait until all staff meeting, is there any way we can gather kitchen and sushi bar staffs together for mandatory soon? I observed how kitchen staffs work and there were many bad habits I could find there. I really want to everyone.