Wednesday PM 1.11.17

Written By: Elizabeth

LY Dinner Sales: $5228
Projected Sales : $5572
TY Dinner Sales: $5394
+/- : +3% LY and -$178 PS
Dinner Covers: 205
Avg PPA: $26.31

Weather: Beautiful. A bit windy, but in the low 80s

Special events?: none

Who worked:
Lindsey, Liam, Cindy, Ruthy, Sophia CL. Chelsea & Patrick Host, Brennan SA, Kelly FR

Flow of Business, Cuts and Ticket Times:
Steady night tonight. Had two separate 9 tops call about coming in. Patrick took an "informal" reservation. Similar to what John was trying to do a few weeks ago (but while we were not even open for service yet). I told Patrick that we either take a reservation or we don't. We can't put people's name down on the list before they even get here. I thought he knew better than that. He does now. Anyhow, right after he did that, another 9 top called. We also had about five 5-tops walk in tonight. It was a pretty busy night for a Wednesday, especially with Monday and Tuesday being as slow as they were. Staff kept up well. We got up to a 30-40 minute wait around 7pm, came off the wait a little after 9pm. I cut Lindsey and Liam at 9:15, and kept everyone else on until close, since it remained rather full.

Only one major issue tonight...see below in R&M

Specials:
Yaki Sanma 3
Whole Aji 5

3 Staff members that stood out (why/how):
-Sophia is such a joy to work with and handles the sushi bar well. She had to make 3 parfaits tonight and each time I asked her what she needed and she was able to articulate it to me without freaking out.
-Ruthy could work on watering her tables in her section and being more efficient. I also caught her trying to run too much without a tray.
-Kelly was a super duper Food Runner. In her downtime she was running plates and glassware up from dish, and even putting up the glasses if she had time. Her spirits are high, her attitude is good. This is good for her.

Any VIP's in?
Elliot- Sophia told me about him. And I've seen him in here frequently (bi-weekly?) and apparently what he does is he saves up money throughout the week or two and then comes in and splurges on himself. He usually spends anywhere from $100-$200 on just himself. She said he walks here from Springdale/MLK so that he can drink whatever he wants and then walk home (seems a far walk to me). Anyhow, it's an interesting story and he's a nice guy. Let's try to send him something next time.


Comps& Void Detail:
A few server misrings- One was my fault actually, I had a typo on the specials sheet and thought we had gotten rid of all of them, but there was one left. I accidentally wrote (wings) on the Yaki spec (thought it was the one Daniel ran the other night, but with a different name) It got made, and the guest obviously didn't expect it. I gave it to B3 because they had ordered the Whole Aji and a bunch of other pieces, so I knew they would appreciate it.

R&M needs:
Leary, Please call Bug Master ASAP. Another small roach crawled out of the same place near S12 that I showed you last week (after they did the spray). Only this time, it crawled into a guest's food and had the time of it's life rolling around in go-go sauce. VERY thankfully, the woman was calm and got Sophia's attention and had Sophia take it away. I went over and talked to the couple and they seemed very understanding about it. I told them we had just had our monthly spray and sometimes they come out from the woodwork, etc. They were understanding. Too understanding maybe. I bought them another round of wine. Comp'd the rolls and wine to Recovery. This is not good though. It could have gone worse. Let's just hope they don't write a yelp review.

Additionally, Marshall has mentioned to me about this a few times, and tonight he showed me a dirty mop bucket that was just left in the kitchen. I don't know who is leaving their dirty mop water but they need to empty it when they are done, not just leave it for the dishwasher to take care of.

86'd items/ need more:
We 86'd a lot of fish tonight. Hopefully we will get more tomorrow.