Written By:Elizabeth
LY Lunch Sales:$2242
Projected Sales : $2592
TY Lunch Sales: $1968
+/- : -12% LY and -$624 PS
Lunch Covers: 91
Avg PPA: $21.63 < This seems high...
Previous Days Labor:23%
Previous Days Comps: 5%
Controllable Comps: 16.07% $45.50 in server misring from Liam deleting a payment
Weather:overcast and chilly. low 60s
Special events?:none
Who worked:
Kelly, John, Lindsey, Clair CL. Tori Host, Brennan SA, Emily FR
Flow of Business, Cuts and Ticket Times:
Slow and mellow lunch for a Friday! Never filled up or went on a wait. The shift was smooth overall. Lee was working Zero ban and I felt he kept up with business very well. Emily was food running and did well today too. A very unchallenged Friday for everyone I think. In my pre-shift this morning I talked about the importance of service and table presence. And lo! Lindsey walked by her A3 and overheard her saying "see, this is why I come back to this place, the service is excellent!". I reminded the servers that these days, with so many restaurant options in town, we really must excel in our service. I also talked about upselling, since we have been slow lately.
The afternoon slowed to close. I cut Kelly at 12:50, then went 2 on at 1:35. It cleared by 2, but we just had 2 lingering tables.
3 Staff members that stood out (why/how):
-Always a delight having Tori at the host stand.
-John did well today with a slower pace to the lunch than the usual busy Friday.
Any VIP's in?
-Blonde Norweign lady...or Netherlands...She's super sweet
Comps& Void Detail:
Only a FNF for Kelly's next door neighbor and friend who helped her fix her doorknob
R&M needs:
Yoshie said she killed two small roaches near her station. I put a roach bait on her prep table. She said that Andrew wanted to use the code word "daisy" I told her that was incorrect, because it made no sense....it's "carrots"
A8 is loose somewhere in the base.
86'd items/ need more:
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