Monday 1/30 PM

Written By: Chelsea

LY Dinner Sales: $3657
Projected Sales : $4659
TY Dinner Sales: $5665
+/- : 55% over PS, $1008 over LY
Dinner Covers: 190
Avg PPA: $29.82

Weather: a nice cool evening.

Special events?:

Who worked: Liam, Ruthy, Mandy, Clair, Krystin CL. Hiroe FR and Leigh SA. Patrick and John host.

Flow of Business, Cuts and Ticket Times: Started off quite slow. After 6:25ish it started picking up, and by 6:45 we were on a wait. Wait stayed around 20-35 minutes until 7:30 when it climbed up to 45 minutes. It stayed at 45 minutes until 8:30, when it started to taper off. Went off the wait by 9:25. Cut John and Liam at 9:15. Ruthy at 9:30, Mandy at 9:45 and closed with two on. Ticket times were overall good, had just a couple things in the kitchen reach 20 minutes at the peak but no customer complaints or comps needed.

Specials: One Aji Sashimi remained upon my arrival. Clair sold it and won Leary's drink prize.

3 Staff members that stood out (why/how):

- Hiroe is always consistent and is always willing to help out. I see her coming back with dishes more than the other food runners, always stopping by a recently finished table to grab whatever she can on her way back to the kitchen.

- Can't exactly say the same about Liam. One of his tables got up and he started to bus it, but then when I came by with a tray after dropping off food, he stopped and just walked off with a "thanks!". One of the times the clean barware was at the server station, he was just standing there stretching instead of helping everyone put up dishes. When I was checking out the host/cocktail money, I watched from the office while he once again stood next to a full rack of clean dishes chatting with Hiroe.

- I admire John's politeness with customers. He is always very courteous and explains things thoroughly.

Any VIP's in? Old John

Comps& Void Detail: Liam had a customer give him a Kome Promo Bucks card, but he didn't realize that it said $25 minimum on it, and the bill was only $20. They dropped him a 10 in cash and then walked out while he was closing out the check. I put it in as $15 customer Kome Bucks anyway and reminded him to be sure of the details when accepting Kome bucks.

One birthday parfait, one birthday tempura ice cream, one birthday camembert, 2 SIN, one for East Side Cafe and another for a Tarot card reader(?)

At 9:30 when we were putting in employee meals, the sushi bar printer jammed up and we tried to figure out which order didn't get printed, but no one claimed it. Ruthy didn't catch until 10:30 that it was one of her tables that was still seated and waiting for the rolls. I deleted the rolls as not made, and then took their soft serve off their bill as our apologies.

R&M needs:

86'd items/ need more: Endo, Toro, Tempura Ice Cream