Monday 10/6/14

Written By: Dusten

LY Lunch Sales:1588
Projected Sales:1645
TY Lunch Sales: 2142
+/- : $497 over projected and up 35% from LY
Lunch Covers: 133
Avg PPA: 16.11

LY Dinner Sales: 2527
Projected Sales: 3983
TY Dinner Sales:4172
+/- :$189 over projected and up 65% from LY
Dinner Covers:152
Avg PPA: 27.39

Weather:Warm and sunny.

Any Special events going on?:

Who worked?:
AM: Krystin, Joel, Sayo, Kate CL, Hiroe FR, Junko Host and Jason SA.
PM: Krystin, Joel, Camacho training Mandy again, Miho and Clair CL. Ruthie hosting, Hiroe FR and

Flow of Business, Cuts and Ticket Times:
Lunch was jumpin'! We had 3 7 top tables walk in in addition to reservation for 11 people in the party room. Sayo took two of the 7 tops one right after another in the back B's. The timing on those worked out perfectly. The other 7-top volunteered to split into two tables in two different sections. They wanted to pay all together but we ran the card for two separate checks, so no one lost out on tips. I wish all our guests could be so reasonable and accommodating.Cut Krystin and Joel at 1:15.
Dinner was also steady. had a couple of pops and lulls. Went on wait a couple of times. There were a few times that the kitchen got backed up. We had a few large tables walk in tonight also and I think ordering all their food may have sent them into a spin for a bit. I don't know if our food runners are communicating with the BOH when we are getting a large group or at least an influx of people, but it would be to everyone's benefit if they did. No significant complaints on anything. Joel had a table of dude-ish looking older women harangue him over the presentation of their tako sashimi. I actually noticed that particular plate before it went out and thought it looked nice. I guess it just wasn't what they were used to. Anyways, they reeeeeeally wanted to buy a glass of straight peach sake, so I had him charge them an open sake for $7, and they were basically over the moon for that stuff. They left him a 20% on a sizable ticket.

Specials?

3 Staff members that stood out (why/how):
-Kate got weeded this afternoon between the sushi bar and a large party in the party-room (she said they were a needy bunch), but kept her cool and was easy to help. She did give up a party of three at the sushi bar to Joel. They ended up buying a bottle of Midnight Moon from him. Her loss I guess.
-Joel is doing well. He tends to ask me to discount his food several times, as he continually rings in things after they've been discounted. He even ordered a beer from Clair after he clocked out... I ended up discounting his stuff three times tonight.
-Mandy is catching on to the floor pretty well but I know there is still a lot for her to pick up concerning the sushi menu. Jason I think may have underestimated her serving experience. He tells me she is confident and has her script more or less practiced. If there are any more training shifts left for her, Camacho tells me she needs to have a veteran server basically shadow her, and fill in the gaps on her knowledge of the menu and smaller details of service. 


Any VIP's in?
Steven came in for lunch. He's the older gent that always orders the sashimi lunch. I recognized one of our other regulars during lunch, that I had served frequently in the past. It is a couple, but he is moving to New Orleans and it was his last lunch with us. I wanted to send them something, but sushi bar and kitchen were pretty busy so I just gave them $10 Kome bucks towards their meal. The director of Global Catch came in also. He talked to Take about a donation to a children's charity. Take asked me to give him a $50 card, but I could figure out how to comp that, so he will be back. My friend Sabine came in. I think she is pretty much a Monday lunch regular now. Some of Miho's regulars came in for dinner. They waited for her section specifically. There were a lot of unfamiliar faces tonight. I knew or recognized nearly no one. 

Comps & Void Detail:
Voids: 2 sauces- guest changed mind. 4x nama sake nigiri- guest wanted zato-ichi. midnight sun- double rang. small genmaicha- double rang.Kome bucks: $10 & $15. Joel rang in two beers after 6pm that were ordered before last call... I did two 50 cent kome bucks for those (separate tables). Training meal for Jason and Mandy.

R&M needs?:
Ice machine does not appear to be running, like at all. Ordered Ice just as we opened for dinner.

I'm not sure why the count on the safe was off for lunch. it is in our favor, but I'm guessing it has something to do with there not being a spreadsheet for this weeks check-outs and tip outs. I didn't know Miho had not brought in the $20 I over paid her last Monday. That will account for the overage on the PM safe count....
Now that I've done the safe count several times and am sure my numbers are correct, I'm still getting an overage of $39 (-Miho's $20). Beyond plugging in numbers as I was shown by Leary, I am completely unfamiliar with Excel. Outside of image editing software I haven't used a PC in over a decade and I know Elizabeth has a very meticulous system in place for all of this. I have faith in that at least. What I have no faith in is the methodology used to create the new spreadsheet. I've gone through and 'cleared content' all over the place as instructed and still don't trust the numbers in front of me, including the support staff tip out. As far as I know... my counting abilities are solid. I think it would be prudent to train me on these things if I am going to be relied on to do them. It sucks not knowing what I am doing and being held accountable for it. I'm going to go turn off the lights and make sure the floor is swept... not in that order.   

86'd items/ need more?
The ice bucket was broken this afternoon. A few wasabi/ginger dishes were broken during side work this afternoon. We could probably stand to get some more of those considering how frequently we run out of set-ups on a busy night.
Kate brought in $100 in ones for me at 6pm. I don't think the bank run is necessary any longer. It would've been nice to have had it for lunch, but Krystin was nice enough to wait until she returned for her second shift to get her money from lunch. There's a $10 bill in the safe in an envelope for Sayo. She forgot it when she left from the lunch shift.