Saturday PM 10.4.14

Written By: Cameron Stangel


LY Dinner Sales:$6239
Projected Sales:$6414
TY Dinner Sales:$5532
+/- :Missed projections by $882. Down from LY dinner by $707
Dinner Covers:199
Avg PPA:$27.80

Weather:Beautiful and getting more crisp!Nice 70s

Any Special events going on?: ACL day 2

Who worked?: Jason, Alex, Dusten, Naoto, Joel, Krystin (CT), Ixchel (H), Jason (SA), Hiroe (FR)

Flow of Business, Cuts and Ticket Times:
Tonight started off to a good start. By 6:30 we were nearly 1/2 full. Ixchel didn't make it in until 6:30 due to ACL traffic. She said it was AWFUL not only 35 was backed up (obviously) but also all the frontage and surroundings. I told her to take this into consideration her next shift to expect serious delays and to plan accordingly. We were full and on a wait up until 9:30. I went 3 on at 9:30 and gave Dusten everything at 10:30. We had a good mix of 2 tops for about 30 min then 3, 4, 5, 7, 9 tops then back to 2s. At around 9:15 we had a 7 top walk in and we had slowed down so much they only had to wait 10 minutes for a table.
There was in incident tonight with Alex's table A6. They have ate here before, the husband and wife looked familiar..anyways they were ready to pay and had their card out, Alex went to pick up the card and went to print the check for them to look at (without swiping yet) and brought back the bill and their card and went to attend to another table for a split second. A6 thought they had paid, signed the bottom of the regular receipt and circled the 22% tip and left, basically with unknowingly not paying.  They are a very sweet middle age couple who come in a lot and do not seem like the type to do this. I looked up in Buzz table to get a phone number but when they came in we weren't on wait yet so they didn't put a number....I have yet to have this happen on my shift I am homing they call and we can get this sorted out somehow...

All in a ll tonight was good, slow but kind of steady. Everyone seemed happy.

*Now on shift notes..again..oshibori is only for hands, not cleaning spills or soysauce. Please pick up from table ASAP

Specials?
Iwashi
Ceveche
Apple pie gyoza

3 Staff members that stood out (why/how):
Ixchel is doing good, she needs to be more consistent with her quote times. Since she was the only host on tonight I was up there a lot and I noticed some of her times were on point, but some were quoted 30 minutes over. It may have just been a little overwhelming working a Sat night alone but she needs to take a second and be able to asses the dining room in order to give more accurate quote times.

Jason received a lot of praise form his customers at B4 said he did a great job

Naoto always helpful

Any VIP's in?
Kayo and family
Kate and BF

Comps& Void Detail:
recovery for a Zoe which dropped and opened
4 nama sake owner comp for kenta
Dinner owner comp for Kayo and family
void miso wasn't made
Kome $ for Kate's meal
void Kome set wasn't made
F&F jason's B2
Feat dessert misring

R&M needs?:

86'd items/ need more?