Sunday 10/26/14

Written By: Dusten

LY Dinner Sales: 4082
Projected Sales: 4184
TY Dinner Sales:4212
+/- :3% up from LY and $28 dollars over projected. A modest gain.
Dinner Covers:160
Avg PPA: 26.33

Weather:Sunny to mild evening. 80's-70's

Any Special events going on?:World Series, Giants up by 2 at press time. There was something rather large going on at Mueller as I passed on my way in today.

Who worked?:Joel, Krystin, Sayo, Clair CL, Ixchel H, Mandy SA and Hiroe FR

Flow of Business, Cuts and Ticket Times: Tonight wasn't crazy but I would call it too slow either. We didn't have Kate tonight, and I think that gave everyone plenty to do. Poor Clair only had a single person in her section for the first 45 minutes. We had 100 cover by 7:45pm and about a cover a minute for the next hour. Went off wait at 8:45p and I cut Krystin and Joel at 9pm. Cut Sayo at 9:30pm.
Had a reservation for 7 people at 8pm. For some reason they requested Joel as their server and because Kate wasn't around he didn't have the party room as part of his section. He and Clair swapped a couple of tables out of his section (back B's) and that smoothed things out.

Specials? 3x sata andagi, 6x poisson cru, 4 tempura special, 8x smoking sashimi

3 Staff members that stood out (why/how):Everyone seemed to be feeling under the weather for some reason or another. Krystin, Amanda, Sayo and Ixchel all had some minor ailment. No one let it get to them to the point that it affected their performance to any significant degree.
Joel had two tables of 7 people tonight and that seemed to spread him a bit thin. I helped him with boxing things up and running his drinks and whatnot. He came to me at some point and mentioned the dish pit was getting out of hand. I suspected the culprit to be Mandy. I asked her, as she SA's to keep an eye out for servers not sorting their dishes, and to assist when she is able, in keeping that area somewhat respectable for out dishwashers. I merely mentioned this to her rather than accusing her of anything. I think she was feeling the roughest out of anyone tonight and I did plenty to help her keep the sales floor looking nice and clean.  
Who else.... Sayo did a bang up job with some tables that were giving her a hard time. She really seemed sensitive to the attitude she was getting from a couple of her early tables. The EWF hand roll lady and another table that basically snatched the oshibori away from her as she tried to take them from the table.That table was an older white couple with an Asian woman with them. Sayo mentioned later they seemed pretty Izakaya savvy and perhaps they wanted to keep the oshibori as per the custom. I told her if they started mopping up  soy sauce or wiping dynamine sauce off their hands to let me know and I'd happily have a word with them. Maybe she was just venting but she was somewhat flustered with these people at first and I just helped her center herself and told her to 'kill them with kindness.' After that she was good.
Hiroe was great. She always helps in the most efficient, and effective ways on the floor. I never have to ask anything of her because she has either already done it, or is on her way to do so.

Any VIP's in? Kindo-san, Old John, Neal. There were a few other familiar faces. Roger's girlfriend. 

Comps& Void Detail: $13 Kome bucks to cover 2x sata andagi b-day desserts. Could someone more knowledgeable than myself can set the feature desserts up to be eligible for that discount? voided 2 EWF hand rolls. There was a miscommunication with Sayo and her table. Apparently they wanted three handrolls EWF style and she only rang in one. The matriarch of the table came up to the server station and asked they be cancelled after they had waited only a few minutes. Apparently they had other places to be.
Comp'd a farm salad for Joel as recovery. The first one went out with wilted and discolored greens. Not sure why Hiroe didn't catch this. Kitchen made another one, they asked for it to be wrapped up and then left without it. Joel tried to catch them outside but was too late.
FNF for Kayo's friends at B1.
Taco wasa and tsukiji carpaccio voided b/c 86.
Sip slurp and sushi discount for S12.

R&M needs?: The lights in the beverage refrigerator didn't come on all night. They barely even flickered. As packed as that thing gets with so little room to spare or for error in movement of items, it'd be great to be able to see in there!

86'd items/ need more? We're on a our last asahi keg.