Written By:Cameron Stangel
LY Dinner Sales:$4573
Projected Sales:$5191
TY Dinner Sales:$4566
+/- :Missed projections by $625. Down $7 form LY
Dinner Covers:169
Avg PPA:$27.02
Weather:Hot, sunny, warm, and rain, and crazy crazy lightning, then hot. Interesting...
Any Special events going on?: Beginning weekend to ACL
Who worked?:Jason (TR), Mandy (tr), Kate, Lindsey, Naoto, Dusten, Ruthy (H), Ixchel (FR), Jason (SA)
Flow of Business, Cuts and Ticket Times:
Tonight we filled up nicely. We were full and on wait by 7. Everyone was pleasant and we had no major issues. We were on wait from 7 until about 8:20 to where I went 3 on. At 8:45 I went 2 on since it died down a lot and we ended up clearing out pretty quickly. At 9:15-9:20 I gave Dusten everything since the As were pretty much still full, taken by Jason and Mandy. About 10 minutes after that we had about 4 new tables walk in back to back so Dusten got busy quick but everyone was still around to give him a hand. Then, the storm came, so we assumed everyone was going to camp out super late hiding from the rain, but the storm came and went and no one stayed too late past close.
Lindsey had an issue with her B5 table. At the time they were very pleasant and stayed for over 2 hours ordering a bunch of food and sake with their bill exceeding $157. I even ran a few rolls to them and the said how great everything was with smiles on their face...Now once they finally left, Lindsey went to go clear her table only to see a $5 tip on $157. She was pretty upset and said she knew she recognized him before. I guess he comes in occasionally and she and some others have waited on him before and she remembers he is always an AWFUL tipper, no matter the amount. This is really unfortunate because they were genuinely happy when they were here and just to stiff her (multiple times, and not just her) is really shady! This didn't sit well with me but he was already gone beofre I could even see if anything was wrong or if he wanted us to do anything differently or...ask about the tip!!!!! (in a kind, not forward way). Hopefully if he comes in again I can talk to him. Dusten helped her with the whole not tipping on the tax thingy becsue this is a circumstance I feel it is appropriate, because the tip wasn't due to the service or food it was just him being mean...
Specials?
cheesecake-1
doughnuts-1
ceveche-13
clams-4
3 Staff members that stood out (why/how):
Ixchel-1st solo FR shift, she did great. She asked all the right questions and listened when being corrected. I reminded for her to always carry a tray for presentation purposes and for being able to help pre bus with 2 hands in and 2 hands out. She did great, maybe needs to be reminded about the tray, but this is just the fine polishing now.
Lindsey-Although upset about the $5 on $157 she still finished her shift strong finishing all her sideowrk and everything else she needed without cutting corners
Mandy and Jason were great tonight, mandy is starting to get her confidence up and picking up the speed at how our servers work, which is different from her slow serving pace in fine dining. She is doing great and I can only see her improving. cant wait!!
..and I know Dusten always likes me talking about him in the blog so good job today Dusty Dogg:)
Any VIP's in?
Comps& Void Detail:
training meal
hon maguro sashimi void wasnt made
void one yoshizo roll wasnt made
guest DNL natto :(
void edamame for 30+min...ticket missing? customer not upset , void wasnt made
void ginger beer, DNL
Kome Bucks for Jason
R&M needs?:
on hot schedules, no one can see the roster for the day....can we allow them to see this?
86'd items/ need more?
We need new sake flight glasses.
For Hot Schedules: They can see only the schedule that they are on. They can not see other schedules. I don't think it's necessary for them to see who is working support or kitchen, etc.
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