Sunday PM 10/5/14

Written By: Dusten

LY Dinner Sales: 3241
Projected Sales: 3814
TY Dinner Sales: 4163
+/- : 28% over LY and $349 over projected.
Dinner Covers: No idea. Never hosted. Never used the iPad before. That wasn't fun.
Avg PPA:

Weather: perfect... sunny and 80's at the highest


Any Special events going on?: Sportball games. "Merica.

Who worked?: Sayo, Camacho, Kate, Alex, Clair CL, Jason SA and Hiroe FR

Flow of Business, Cuts and Ticket Times: Pretty steady for a Sunday. We were full by 6:15pm with the exception of the sushi bar. I've never hosted so I definitely struggled with the rush. I asked those servers who HAD hosted, Clair and Alex to help me keep on track a bit. Hiroe also helped out a lot. She kept me in chopsticks and menus to wipe clean. It took a second for the others to catch on as to what it means to have a totally green host, but soon enough everyone was helping and the teamwork and morale hey hey hey. We slowed down at 8:30pm so I cut Kate and Alex. I cut Sayo at 9pm and Camacho at 9:30pm. No significant ticket times. I tended to over quote table times (20-30min) so that people were happy when I called them back in 5 or 10. Only one table actually waited for maybe 20 minutes. I really tried to figure out how to input our waiting parties information into the ipad but had so much trouble with it I just went to using a pen and paper. Before I get any lectures about how intuitive and user-friendly the software is, allow me a single guided training shift first.

Specials?

3 Staff members that stood out (why/how): Kate and I butted heads ever so softly during the pre-shift meeting regarding sections. Honestly I get so sick of dealing with her fussiness when things don't go the way she thinks they should. Her and Sayo traded cuts. I had no problems from her after, and I assume she did well with Take and Kayo's party tonight, but I still would have rather had Sayo serve them. I get an earful from a number of servers regarding Kate's temperament at times. Everyone seems to rather just concede and let her have her way than even deal with the attitude.
Hiroe and Jason SA were my saviors tonight. I told them that I needed their help the most and they really came through on many occasions.
I think Clair did a fantastic job on the sushi bar. I tested out my own methods of pushing the sushi bar seats on people walking in and she handled it without breaking a sweat.  

Any VIP's in? Moonshine owner with his water-with-lemon-in-a-white-wine-glass self. Tamara from Sa-Ten. She seems to have a lot of enthusiasm and ideas for encouraging business there. Keep an eye on her Kayo! There were some dinner family regulars... the hippy couple with the three tiny girls that like to color pictures for me. They seemed a little bummed that I didn't take care of them. The parents I mean. The kids are always having the best time everrr.  Some friends of Clair's. Sayo's boyfriend James came in also.

Comps& Void Detail: 2 salmon sashimi orders were voided because the salmon was still frozen. Owner comp for Take and Kayo's party. Employee discount for Tamara. FNF for Clair's friends and for Sayo's BF.
There is a couple that comes in and brings in the reciepts for Sa-Ten and Daruma. They literally go and have a bottle of water at Sa-Ten and an Iced Green Tea at Daruma and get their 15% off here. The really sad thing is, and I encouraged Sayo to point this out to them... They pay a total of $5.44 at those restaurants, and get a $6.68 discount here. It really surprises me how miserly people can actually be and I can be incredibly cheap. I mean, after they drive to all three locations they are likely not even breaking even. I didn't want Sayo to make fun of them or anything, but to maybe show them that they are completely missing the point of exposing themselves to all (or anything) our restaurants have to offer. Whatever. They left her a 10% tip. Some people...
There was another table taking advantage of the promotion, but they weren't trying to get blood from a turnip.

R&M needs?:

86'd items/ need more? We are pretty low on $1's.