Sunday, October 5, 2014

Sunday AM 10/5/14

Written By:Cameron Stangel

LY Lunch Sales:$1669
Projected Sales:$1890
TY Lunch Sales:$1926
+/- :Beat projections by $36. Up LY lunch by $257
Lunch Covers:131
Avg PPA:$14.70


Weather: Nice 70s, mid 70s

Any Special events going on?: Day 3 of ACL

Who worked?:Kate, Jason, Joel, Stephanie, Ixchel (H), Jason (SA), Mandy (FR)

Flow of Business, Cuts and Ticket Times:
 Business was steady today. We started out with maybe 5 tables waiting. We filled up and stayed full for an hour or two but never went on wait. It was family day so we had a lot of bigger tables. Towards the end we had two 6 tops walk in minutes apart, they only had to wait about 15 minutes to get sat. I put them in the back As and one in the back Bs. We were able to fill the party room once.
There was an issue with B1. Stephanie was getting busy and asked me to close out the table for her. I swiped the card and dropped the check. Later it was brought to my attention that somehow when the card was swiped it only charged $0.03 to the card, after they had already left. I tried and look up buzz table for a phone number but there wasn't one. Argg.. So the only way to charge this bill is to add the total amount as TIP to equal the bill after its cashed out, then deduct the cash and extra tip from the checkout. The card will be charged the same correct amount, and just some adjustments to the check out, everything was ok...BUT completely my fault and a good learning/teaching experience, the POS are sensitive and errors like this can happen if not careful. Taking into consideration the Evals I'm doing make sure people slow down with this process and be careful when closing tickets...In the end the card was charged the right amount and Stephanie received her $9 from the table

Specials?Bento bento

3 Staff members that stood out (why/how):
Joel is always helpful along with Camacho. Always helping on their down time

Ixchel and Jason were planning the floor together nicely for our bigger parties

Any VIP's in?

Comps& Void Detail:
Makani

R&M needs?:
Fan in womens bathroom doesnt work
86'd items/ need more?

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