Saturday PM 10.18.14

Written By: Elizabeth

LY Dinner Sales: $6569
Projected Sales: $6990
TY Dinner Sales: $5936
+/- : down 10% and short $1054 PS. Ugh!!
Dinner Covers: 213 (10 under last Saturday PM's, but 10 over the 1st weekend)
Avg PPA: $27.87

Weather: Nice. Warm during the day, cool during the evening.

Any Special events going on?: UT Game at 7pm

Who worked?: Sophia, Lindsey, Naoto, Miho, Dusten CL. Ixchel Hosted, Hiroe FR, Jason SA

Flow of Business, Cuts and Ticket Times:
A really slow but steady evening. We didn't go on a wait until about 7:30 and at that point we had a walk in 8 top and then on the waitlist was a walk in 14 top. The 5:30 Reso cancelled, but then the 7:30 Reso disappeared and we didn't know if they cancelled or what, so we didn't seat the party room. I emailed support at Buzztable to troubleshoot the problem. But we did find the Reso's phone number and called them. They said they cancelled. Which makes sense now ,because at 4:50 Ixchel brought me the Ipad because over that 7:30 reso it had the numbers 3:59 real big over the left side of the reso. I guess it got glitchy and when they responded "cancel" it did that. That's my guess.
Anyhow, service itself ran really smoothly without one hitch. No long tickets, no irate guests. I mean, all in all it was a perfect night. The staff seemed jovial and in a good mood, floating around the floor helping one another. Lots of teamwork- Lindsey was helping pre bus other sections in her downtime, as was Miho.

Despite being on a wait there seemed to be a lot of downtime. We got off the wait at 9:30, but at that same time Sophia's 14 top got up, and those tables were turned, and the 9:30 reso of 9 were just sitting. So I kept everyone on until the tables were settled, then I went down to 2 at 10pm. and then just Dusten at 10:38

Ran a Sashimi contest tonight. Sophia and Naoto pointed out that they didn't think some things were counting towards sashimi sales, so I looked them up and fixed them. Originally Take made the goal $80, but since we changed a lot of it, I upped the Goal to the highest Sashimi sales over $80. Dusten won with $130, but Naoto wasn't far behind with $127 (so I bought him a slice of cheesecake that he was eyeing)

Specials? We had a lot of them tonight. May I suggest we only do a few specials per night, as this is a bit too many:
Hot Rock- 3
Poisson Cru (made it's own button) -12
Iwashi katsu (Tempura Spec)- 3
Fried Beet Fries (Kit Spec 2) -3
Pork Belly and Cabbage (kit special 1)- 2 (I believe those were Sushi man meals)
Tsukiki set- 3
Smokin' Sashimi- 10
Cheesecake- 2
Donuts -3

3 Staff members that stood out (why/how):
Like I referenced above, Lindsey was super helpful, and when tables were getting up she helped bus them
Sophia followed suit, since she only had the one 14 top in her section.
I saw Naoto soft greet at table when it was just he and dusten on. And it was so nice to see! Instead of walking by it and coming back, he simply made eye contact and told them he would be right back to take care of them (since he had dirty dishes in his hand). I really liked seeing that. That's how it should always go if the servers don't have enough time to do a full greet!

Any VIP's in?
Neal came in!  That was it, really.

Comps& Void Detail:
Voided an Alone together for A6- changed mind. Voided a bottle of Snow Maiden A2- changed mind (mis understanding), Comp'd Kaki Fry for table 20, they said it tasted funky.

R&M needs?:

86'd items/ need more?
We need a stick lighter to keep at the host stand so they can light the candles at dinner. Everytime we get one it goes missing.