Saturday, October 11, 2014

Saturday AM 10.11.14

Written By:Cameron Stangel

LY Lunch Sales:$2266
Projected Sales:$2814
TY Lunch Sales:$2815
+/- :Beat projections by $1!. Up $549 from LY woo
Lunch Covers:179
Avg PPA:$15.73


Weather: Raniy and overcast


Any Special events going on?: ACL week 2 day 2, UT football

Who worked?: Johnny, Sayo, Krystin, Alex, Ixchel (H), Mandy (FR), Jason (SA)

Flow of Business, Cuts and Ticket Times:
Today we had a bunch of big parties. I think for most of the day everyone was at least a 3 top or bigger, and so many 5 tops! We never ended up filling the party room because we always had room on the floor for the next 5 top. It was crazy, probably the most 5 tops I've ever dealt with, but it went surprisingly smooth. Almost everyone was a complete party today and no mysterious joiners that sneak past the host stand. It started to slow down a lot and I went 3 on at 1:45pm 2 on at 2pm until close.
Early on Sayo's first customers one ordered a Una-Ju. She repeated it back and said BBQ eel. It gets dropped at the table and they said they never ordered it. Sayo went to reassure them that they ordered and they told her no (with kind of an attitude) showing her what she pointed at on the menu (she was pointing at Una Ju) and Sayo explained this dish is what she was pointing to. Anyways skipping past the confusion, the lady saw "steak" and not the "unagi steak". She apologized and they realized they wanted to Gyu don. I made sure to tell everyone when someone orders Una Ju to always reiterate its EEL not steak! to avoid this.

Specials?
11 Bento

3 Staff members that stood out (why/how):
In Sayos Eval I mentioned to her about making sure to pre bus because in "table maintenance" she got a 2-fair, because every time I work with her I notice her tables are the dirtiest after everyone has gone. She said she will work on it.

Any VIP's in?
The really cute old Japanese couple who are regulars came in with a friend.

Comps& Void Detail:
Promo comp for some ACL wrist bands
Void miso ramen, guest change mind to tonkotsu
F&F for sushi bar Andrew's friends
void una don to gyu don
R&M needs?:

86'd items/ need more?

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